Free Online Customer Courses & MOOCs

Coursera

University System of Georgia

Professional Selling: Step 2 - Prepare Like a High-Performer (Coursera)

Marketing & Communication Business

Unlock the secrets to becoming a top-performing salesperson with 'Professional Selling: Step 2 - Prepare Like a High-Performer'. This comprehensive online course, available on Coursera, demystifies the prospecting process and equips you with essential skills for building long-term, trusting relationships with your customers. Learn how to prepare like a pro and transform your sales approach.

Jun 22nd 2026

4 Weeks

Selling Sales Sales Leaders

Coursera

SAP

SAP Technology Consultant Hands-on Project (Coursera)

Management & Leadership Business

Dive into practical learning with the 'SAP Technology Consultant Hands-on Project' course. This sixth module in the SAP Technology Consultant Professional Certificate program allows you to apply your acquired knowledge and skills in a real-life scenario, enhancing your expertise as an SAP consultant.

Jun 22nd 2026

5-12 Weeks

SAP Customer Strategy Implementation

Coursera

University System of Georgia

The Good, Bad, and Ugly of Marketing - Jagdish Sheth (Coursera)

Marketing & Communication Business

Dive into 'The Good, Bad, and Ugly of Marketing' course by Jagdish Sheth on Coursera. This insightful program teaches you how to revolutionize your marketing strategy for better customer engagement and financial outcomes. Explore purpose-driven marketing, internal marketing, supplier marketing, community marketing, and investor marketing to create a holistic approach that benefits all stakeholders.

Jun 22nd 2026

2 Weeks

Marketing Stakeholders Customer

Coursera

CVS Health

Interacting with Customers (Coursera)

Business

Discover how to engage effectively with customers through various channels with 'Interacting with Customers' on Coursera. This course offers a hands-on approach to learning, allowing you to practice real-world scenarios and enhance your communication skills for better customer service experiences.

Jun 22nd 2026

4 Weeks

Communication Time Management Customer Service

Coursera

Samsung

Samsung Customer Care Essentials (Coursera)

CS: Information & Technology

Embark on a journey into the world of Samsung customer care with our essential training course. Designed for aspiring technicians and customer service representatives, this program offers a foundational understanding of Samsung's mobile repair techniques and best practices in customer support. With access to over 10,000 certified professionals and a nationwide network of Authorized Service Centers, you'll be part of an elite group dedicated to delivering top-notch care to millions of Samsung users.

Jun 22nd 2026

3 Weeks

Problem Solving Customer Active Listening

Coursera

Unilever

Customer Understanding and Digital Marketing Channels (Coursera)

Management & Leadership Business

Dive into the world of digital marketing with our comprehensive course designed to help you understand your customers better and leverage various channels for maximum impact. From crafting compelling content to analyzing data-driven insights, this course equips you with the skills needed to thrive in today's digital marketplace.

Jun 22nd 2026

4 Weeks

Digital Marketing Customer Customer Segmentation

Coursera

Google Cloud

Google Cloud Customer Care Fundamentals (Coursera)

CS: Information & Technology

Unlock the full potential of Google Cloud by mastering its customer care fundamentals. This course will guide you through understanding and utilizing Google Cloud Support Services effectively. From creating and managing support cases to communicating with engineers and escalating issues, this course covers all essential aspects of Google Cloud Customer Care.

Jun 22nd 2026

4 Weeks

Customer Service Customer Google Cloud

Coursera

ESSEC Business School

Foundations of marketing analytics (Coursera)

Marketing & Communication Business

Dive into the world of data-driven marketing with 'Foundations of Marketing Analytics'. This course is tailored for students, analysts, and data scientists eager to harness statistical knowledge in real-world business scenarios, particularly within the realm of marketing. Whether you're an experienced statistician or a curious analyst looking to transition into a business role, this course offers a comprehensive exploration of applying analytical skills to enhance marketing strategies.

Jun 15th 2026

5-12 Weeks

Databases Big Data Data Analysis

Coursera

IESE Business School

Marketing: Customer Needs and Wants (Coursera)

Management & Leadership Marketing & Communication

Dive into the world of consumer behavior and unlock the key to successful marketing with 'Marketing: Customer Needs and Wants'. This course will equip you with essential insights into identifying and classifying customers, helping you craft targeted strategies that resonate with your audience's needs and wants. Perfect for marketers looking to refine their approach.

Jun 15th 2026

4 Weeks

Management Marketing Business Strategy