Free Online Customer Courses & MOOCs

Coursera

Michigan State University

Planning: Principled, Proposing, Proofing, and Practicing to a Success Plan (Coursera)

Management & Leadership Business

Embark on the journey of planning a successful startup or new venture with 'Planning: Principled, Proposing, Proofing, and Practicing to a Success Plan'. This course, inspired by Steven Blank's insights, guides you through the essential steps of proposing, proofing, and practicing your business plan. By the end, you'll have a validated business model that includes assumptions about value proposition, target market, and revenue streams, along with realistic financial projections.

Sep 28th 2026

5-12 Weeks

Planning Business Startup

Coursera

University of Illinois at Urbana-Champaign

Customer Insights: New Product Development Orientation (Coursera)

Marketing & Communication Business

Embark on your journey towards creating groundbreaking products with our 'Customer Insights: New Product Development Orientation' course. Learn essential techniques for gathering customer insights, transforming ideas into reality, and developing new products that meet market demands effectively.

Sep 28th 2026

4 Weeks

Design Thinking Customer New Product

Coursera

Pontificia Universidad Católica de Chile

Planificación y gestión estratégica para Pymes (Coursera)

Management & Leadership Business

Este curso en línea está dedicado a ayudar a los emprendedores y líderes de pequeñas y medianas empresas (Pymes) a crear y ejecutar estrategias poderosas. Aprende a definir claramente tus objetivos, desarrollar una visión a largo plazo y aplicar herramientas prácticas para el éxito empresarial.

Sep 28th 2026

5-12 Weeks

Strategic Management Business Planning Strategic Planning

Coursera

Coursera Project Network

Machine Learning in Retail (Coursera)

Data Science

Discover how machine learning can revolutionize your approach to understanding customer behavior in the retail sector. This course equips you with essential skills to analyze and segment customers effectively, providing valuable insights that drive smarter business decisions. Whether you're looking to enhance marketing strategies or optimize store operations, this course offers a practical application of machine learning techniques tailored for retail analysts.

Sep 28th 2026

1 Week

ML Machine Learning Decision Tree

Coursera

Macquarie University

Marketing analytics: Know your customers (Coursera)

Marketing & Communication Business

Are you looking to put your customers at the heart of your organization's strategy? This Marketing Analytics course will teach you essential skills in measuring what matters most to maximize customer value. With video lectures, quizzes, industry interviews, and assessments, this structured learning experience is designed to equip you with the knowledge needed to make informed marketing decisions.

Sep 21st 2026

5-12 Weeks

Marketing Digital Marketing Marketing Analytics

Coursera

University of Illinois at Urbana-Champaign

Customer Centric Innovation (Coursera)

Business

In this course, you'll learn the key principles of Customer Centric Innovation. By focusing on understanding customer needs and desires, you'll gain the skills needed to develop successful innovations that lead to delighted customers. This comprehensive program will guide you through capturing and utilizing valuable customer information effectively.

Sep 21st 2026

4 Weeks

Innovation Customer Centricity Innovation Strategy

Coursera

Emory University

Forecasting Models for Marketing Decisions (Coursera)

Management & Leadership Marketing & Communication

Unlock the secrets to successful marketing with our 'Forecasting Models for Marketing Decisions' course. Gain expertise in creating precise forecasting models, essential for inventory management, product planning, and strategic decision-making. Learn how to harness the power of Excel to predict future customer trends and optimize your marketing efforts.

Sep 14th 2026

4 Weeks

Marketing Excel Microsoft Excel

Coursera

University of Virginia,Boston Consulting Group - BCG

Pricing Strategy in Practice (Coursera)

Marketing & Communication Business

Unlock the secrets of profitable pricing with 'Pricing Strategy in Practice.' This project-based course will guide you through a practical case study, applying economic principles and market analysis to determine the best price for your products or services. Developed by experts at Darden and BCG, this course is ideal for professionals looking to enhance their pricing strategies and improve profit margins.

Sep 14th 2026

4 Weeks

Marketing Competition Pricing

Coursera

University of Illinois at Urbana-Champaign

Entrepreneurship I: Laying the Foundation (Coursera)

Management & Leadership

Embark on an essential journey into the world of entrepreneurship with 'Entrepreneurship I: Laying the Foundation'. This course is designed to equip you with the fundamental knowledge needed to navigate the early stages of starting and managing a venture. Explore key concepts such as growth, error management, resource allocation, opportunity identification, and idea formulation in entrepreneurial settings.

Sep 14th 2026

4 Weeks

Business Entrepreneurship Market Opportunity