Customer

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Samsung Customer Care Essentials (Coursera) Coursera
Samsung

Samsung Customer Care Essentials (Coursera)

Embark on a journey into the world of Samsung customer care with our essential training course. Designed for aspiring technicians and customer service representatives, this program offers a foundational understanding of Samsung's mobile repair techniques and best practices in customer support. With access to over 10,000 certified professionals and a nationwide network of Authorized Service Centers, you'll be part of an elite group dedicated to delivering top-notch care to millions of Samsung users.

Sep 14th 2026
3 Weeks
Google Cloud Customer Care Fundamentals (Coursera) Coursera
Google Cloud

Google Cloud Customer Care Fundamentals (Coursera)

Unlock the full potential of Google Cloud by mastering its customer care fundamentals. This course will guide you through understanding and utilizing Google Cloud Support Services effectively. From creating and managing support cases to communicating with engineers and escalating issues, this course covers all essential aspects of Google Cloud Customer Care.

Sep 14th 2026
4 Weeks
Marketing e vendas B2B: Fechando novos negócios (Coursera) Coursera
Universidade de São Paulo, Brasil

Marketing e vendas B2B: Fechando novos negócios (Coursera)

Este curso introdutório de Marketing e vendas B2B oferece uma abordagem completa para quem deseja elevar as vendas em negócios entre empresas. Com conteúdo teórico e prático, compartilhado por profissionais de startups brasileiras de sucesso, você aprenderá a criar estratégias eficazes que garantirão o fechamento de novos contratos.

Sep 7th 2026
4 Weeks
Customer Relationship Management (Coursera) Coursera
Starweaver

Customer Relationship Management (Coursera)

Discover the art and science of building lasting relationships with your customers through our Customer Relationship Management course. This self-paced program covers essential CRM concepts, including data-driven strategies, effective customer segmentation, and implementing successful loyalty programs. With real-world case studies and practical exercises, you'll gain the skills to enhance customer engagement and drive business growth.

Sep 7th 2026
1 Week
Planning: Principled, Proposing, Proofing, and Practicing to a Success Plan (Coursera) Coursera
Michigan State University

Planning: Principled, Proposing, Proofing, and Practicing to a Success Plan (Coursera)

Embark on the journey of planning a successful startup or new venture with 'Planning: Principled, Proposing, Proofing, and Practicing to a Success Plan'. This course, inspired by Steven Blank's insights, guides you through the essential steps of proposing, proofing, and practicing your business plan. By the end, you'll have a validated business model that includes assumptions about value proposition, target market, and revenue streams, along with realistic financial projections.

Aug 31st 2026
5-12 Weeks
Forecasting Models for Marketing Decisions (Coursera) Coursera
Emory University

Forecasting Models for Marketing Decisions (Coursera)

Unlock the secrets to successful marketing with our 'Forecasting Models for Marketing Decisions' course. Gain expertise in creating precise forecasting models, essential for inventory management, product planning, and strategic decision-making. Learn how to harness the power of Excel to predict future customer trends and optimize your marketing efforts.

Aug 31st 2026
4 Weeks
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