Customer Relationship Management

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Satisfaction Guaranteed: Develop Customer Loyalty Online (Coursera) Coursera
Google

Satisfaction Guaranteed: Develop Customer Loyalty Online (Coursera)

Marketing & Communication Business

Unlock the secrets to customer retention and satisfaction with our final course in the Google Digital Marketing & E-commerce Certificate. 'Satisfaction Guaranteed: Develop Customer Loyalty Online' is dedicated to equipping you with the strategies, tools, and techniques necessary for fostering enduring client relationships within e-commerce. This course will guide you through the intricacies of building loyalty, maintaining customer connections, and ultimately crafting a successful e-commerce strategy.

Aug 31st 2026
4 Weeks
Online Store Digital Marketing E-Commerce
Details
Selling with Confidence (Coursera) Coursera
Dell

Selling with Confidence (Coursera)

CS: Information & Technology

Unlock your potential as a sales professional with 'Selling with Confidence'. This course equips you with essential skills to deliver business value, tackle objections, and secure successful closures. Perfect for newcomers to IT Sales or individuals looking to pivot their careers, this program offers a comprehensive guide to becoming a confident and effective seller.

Aug 31st 2026
3 Weeks
Sales CRM Value Proposition
Details
Setting Up Your Sale (Coursera) Coursera
Dell

Setting Up Your Sale (Coursera)

CS: Information & Technology

Embark on your journey to becoming a proficient sales professional with 'Setting Up Your Sale'. This foundational course from Coursera, developed by Dell Technologies, offers an overview of sales careers and equips you with essential skills needed to excel in the field. From understanding various sales roles to learning how to effectively prepare for them, this course lays down the basics of an IT sales campaign.

Aug 31st 2026
3 Weeks
Sales Career Development CRM
Details
What Does IT Sales Entail? (Coursera) Coursera
Dell

What Does IT Sales Entail? (Coursera)

CS: Information & Technology

Embark on your journey to becoming a successful IT Sales Professional with 'What Does IT Sales Entail?' This introductory course by Dell Technologies on Coursera offers insights into the world of IT sales. Whether you're new to the field or looking to refine your skills, this course provides an overview of sales careers in technology and equips you with essential professional skills needed for a successful career in IT sales.

Aug 31st 2026
3 Weeks
Sales Career Development CRM
Details
Lead Management in Salesforce (Coursera) Coursera
Salesforce,Pathstream

Lead Management in Salesforce (Coursera)

Business

Dive into the world of Lead Management in Salesforce with our expert-led course designed to equip you with foundational skills crucial for entry-level sales roles. This course is part of the Salesforce Sales Operations Professional Certificate program, focusing on real-world applications of Salesforce tools to manage leads efficiently and enhance your organization's sales operations.

Aug 24th 2026
4 Weeks
CRM Customer Relationship Management Coursera Plus
Details
Sales and CRM Overview (Coursera) Coursera
Salesforce,Pathstream

Sales and CRM Overview (Coursera)

Business

Embark on a journey into the world of sales and customer relationship management (CRM) with our beginner-friendly 'Sales and CRM Overview' course. Designed for those new to Salesforce and CRM systems, this course lays down the foundational skills needed for entry-level sales roles, specifically focusing on becoming a proficient sales operations specialist.

Aug 24th 2026
4 Weeks
Sales CRM Customer Relationship Management
Details
Design the Future of Your CRM (openSAP) OpenSAP
SAP

Design the Future of Your CRM (openSAP)

Management & Leadership Marketing & Communication

In this comprehensive online course from openSAP, dive into the transformative world of Customer Relationship Management (CRM). Learn why traditional CRM systems are no longer sufficient and how modern strategies can propel your business forward. Discover how to build a cutting-edge CRM system that keeps pace with changing consumer expectations and drives success in today's competitive market.

Self Paced
Self-Paced
Business Marketing Services
Details
Marketing Analytics (edX) EdX
Columbia University,ColumbiaX

Marketing Analytics (edX)

Business

Dive into the world of Marketing Analytics with this comprehensive online course. Learn how to develop powerful quantitative models that leverage business data to accurately forecast sales and support critical marketing decisions. Perfect for marketers who want to optimize their strategies and maximize ROI.

This course is archived
5-12 Weeks
Marketing Machine Learning Value Creation
Details
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