Customer Relationship Management

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Lead Management in Salesforce (Coursera) Coursera
Salesforce,Pathstream

Lead Management in Salesforce (Coursera)

Business

Dive into the world of Lead Management in Salesforce with our expert-led course designed to equip you with foundational skills crucial for entry-level sales roles. This course is part of the Salesforce Sales Operations Professional Certificate program, focusing on real-world applications of Salesforce tools to manage leads efficiently and enhance your organization's sales operations.

Jun 29th 2026
4 Weeks
CRM Customer Relationship Management Coursera Plus
Details
Sales and CRM Overview (Coursera) Coursera
Salesforce,Pathstream

Sales and CRM Overview (Coursera)

Business

Embark on a journey into the world of sales and customer relationship management (CRM) with our beginner-friendly 'Sales and CRM Overview' course. Designed for those new to Salesforce and CRM systems, this course lays down the foundational skills needed for entry-level sales roles, specifically focusing on becoming a proficient sales operations specialist.

Jun 29th 2026
4 Weeks
Sales CRM Customer Relationship Management
Details
Introducción a CRM con HubSpot (Coursera) Coursera
Coursera Project Network

Introducción a CRM con HubSpot (Coursera)

Marketing & Communication Business

Sumérjase en esta introducción práctica a los sistemas de gestión de relaciones con clientes (CRM) mediante la plataforma HubSpot. Aprenderá desde cero cómo crear, implementar y utilizar un CRM efectivo para impulsar el crecimiento de su empresa. Este curso te guiará paso a paso para aprovechar al máximo las capacidades de HubSpot y mejorar la experiencia del cliente.

Jun 29th 2026
Self-Paced
Sales CRM Customer Relationship Management
Details
Impulsa la productividad mediante la pila de tecnología (Coursera) Coursera
Salesforce,SV Academy

Impulsa la productividad mediante la pila de tecnología (Coursera)

Business

Este curso te enseñará cómo utilizar la pila de tecnología para elevar tu productividad como Sales Development Representative (SDR). Descubrirás herramientas esenciales que simplifican el proceso de ventas y te permiten interactuar eficazmente con clientes potenciales. Aprenderás a implementar estrategias de difusión efectivas utilizando software especializado.

Jun 29th 2026
5-12 Weeks
Productivity CRM Customer Relationship Management
Details
Sales Enablement (Coursera) Coursera
HubSpot Academy

Sales Enablement (Coursera)

Business

Embark on a journey to master Sales Enablement with our beginner-friendly course. Align your marketing and sales strategies, learn to connect with buyers effectively, and leverage content and automation tools for enhanced sales performance. This course is designed to equip you with the skills needed to drive customer success beyond the sale.

Jun 29th 2026
5-12 Weeks
Marketing Sales CRM
Details
Sales Reporting with HubSpot (Coursera) Coursera
HubSpot Academy

Sales Reporting with HubSpot (Coursera)

Business

Transform your approach to sales reporting with this comprehensive Coursera course on Sales Reporting with HubSpot. Dive into data-driven decision making and learn how to effectively use HubSpot’s CRM to organize, clean, and analyze your business data. This course will equip you with the skills needed to identify key metrics for sales success and customer service within the stages of the Inbound Methodology.

Jun 29th 2026
4 Weeks
Data Management Sales Data Visualization
Details
Reports, Dashboards, and Customer Success in Salesforce (Coursera) Coursera
Salesforce,Pathstream

Reports, Dashboards, and Customer Success in Salesforce (Coursera)

Business

Dive into 'Reports, Dashboards, and Customer Success in Salesforce', a crucial course for anyone looking to harness the power of Salesforce for better reporting, dashboard creation, and enhancing customer success strategies. This course is part of Coursera's Salesforce Sales Operations Professional Certificate program, aimed at those interested in foundational sales roles that leverage Salesforce effectively. Discover how to use Salesforce tools to improve customer service, analyze data for sales team performance enhancement, and prepare yourself for a career path towards becoming a Salesforce administrator.

Jun 22nd 2026
4 Weeks
CRM Customer Relationship Management Dashboards
Details
Satisfaction Guaranteed: Develop Customer Loyalty Online (Coursera) Coursera
Google

Satisfaction Guaranteed: Develop Customer Loyalty Online (Coursera)

Marketing & Communication Business

Unlock the secrets to customer retention and satisfaction with our final course in the Google Digital Marketing & E-commerce Certificate. 'Satisfaction Guaranteed: Develop Customer Loyalty Online' is dedicated to equipping you with the strategies, tools, and techniques necessary for fostering enduring client relationships within e-commerce. This course will guide you through the intricacies of building loyalty, maintaining customer connections, and ultimately crafting a successful e-commerce strategy.

Jun 22nd 2026
4 Weeks
Online Store Digital Marketing E-Commerce
Details
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