Coursera
Este curso te guía paso a paso para convertir tu idea en una empresa rentable. Desde la identificación de oportunidades hasta el diseño y validación de productos, aprenderás a entender al consumidor y crear soluciones que satisfagan sus necesidades. Con este entrenamiento práctico de Coursera, podrás lanzar con éxito tu negocio.
OpenLearning
Dive into 'Services Marketing - Selling the Invisible', an insightful online course that unravels the complexities of marketing services with no tangible products. Learn how to effectively market intangible goods, influence customer behavior, and develop unique marketing strategies tailored for service-oriented businesses. This course is perfect for marketers, business owners, and anyone looking to excel in the world of service-based offerings.
OpenLearning
Elevate your understanding of services marketing with this expert-led course designed for professionals aiming to advance their careers, improve business outcomes, or manage their own marketing efforts effectively. Gain tradeable knowledge and strategic thinking skills to make a significant impact on your organization's bottom line.
OpenSAP
Discover the power of SAP Hybris Solutions in this comprehensive online course. Learn to engage customers across all channels effectively and create a unified, consistent brand experience that drives loyalty and revenue growth.
OpenSAP
In this comprehensive online course from openSAP, dive into the transformative world of Customer Relationship Management (CRM). Learn why traditional CRM systems are no longer sufficient and how modern strategies can propel your business forward. Discover how to build a cutting-edge CRM system that keeps pace with changing consumer expectations and drives success in today's competitive market.
FutureLearn
Embark on a journey to understand how digital transformation is reshaping the business landscape. This free online course from FutureLearn will equip you with the knowledge and skills needed to navigate and lead digital change in your organisation, ensuring it remains competitive and relevant in an ever-evolving technological world.
FutureLearn
Ce Mooc vous offre une compréhension profonde de la transformation digitale des services et entreprises. Vous apprendrez comment ancrer cette transition dans la culture d'une entreprise et comment elle influence les différentes fonctions et métiers. Préparez-vous à optimiser votre organisation pour relever les défis du futur numérique.
EdX
Dive into the fascinating world of customer relations and service-focused industries with 'Culture of Services: Paradox of Customer Relations' on edX. This course offers a fresh, cultural perspective that challenges conventional wisdom about serving customers effectively. Learn how to navigate the complexities of services in our economy, which make up over 70% of advanced economies.