Customer Relationship Management

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Reports, Dashboards, and Customer Success in Salesforce (Coursera) Coursera
Salesforce,Pathstream

Reports, Dashboards, and Customer Success in Salesforce (Coursera)

Business

Dive into 'Reports, Dashboards, and Customer Success in Salesforce', a crucial course for anyone looking to harness the power of Salesforce for better reporting, dashboard creation, and enhancing customer success strategies. This course is part of Coursera's Salesforce Sales Operations Professional Certificate program, aimed at those interested in foundational sales roles that leverage Salesforce effectively. Discover how to use Salesforce tools to improve customer service, analyze data for sales team performance enhancement, and prepare yourself for a career path towards becoming a Salesforce administrator.

Jun 22nd 2026
4 Weeks
CRM Customer Relationship Management Dashboards
Details
Introducción a CRM con HubSpot (Coursera) Coursera
Coursera Project Network

Introducción a CRM con HubSpot (Coursera)

Marketing & Communication Business

Sumérjase en esta introducción práctica a los sistemas de gestión de relaciones con clientes (CRM) mediante la plataforma HubSpot. Aprenderá desde cero cómo crear, implementar y utilizar un CRM efectivo para impulsar el crecimiento de su empresa. Este curso te guiará paso a paso para aprovechar al máximo las capacidades de HubSpot y mejorar la experiencia del cliente.

Jun 22nd 2026
Self-Paced
Sales CRM Customer Relationship Management
Details
Satisfaction Guaranteed: Develop Customer Loyalty Online (Coursera) Coursera
Google

Satisfaction Guaranteed: Develop Customer Loyalty Online (Coursera)

Marketing & Communication Business

Unlock the secrets to customer retention and satisfaction with our final course in the Google Digital Marketing & E-commerce Certificate. 'Satisfaction Guaranteed: Develop Customer Loyalty Online' is dedicated to equipping you with the strategies, tools, and techniques necessary for fostering enduring client relationships within e-commerce. This course will guide you through the intricacies of building loyalty, maintaining customer connections, and ultimately crafting a successful e-commerce strategy.

Jun 22nd 2026
4 Weeks
Online Store Digital Marketing E-Commerce
Details
Selling with Confidence (Coursera) Coursera
Dell

Selling with Confidence (Coursera)

CS: Information & Technology

Unlock your potential as a sales professional with 'Selling with Confidence'. This course equips you with essential skills to deliver business value, tackle objections, and secure successful closures. Perfect for newcomers to IT Sales or individuals looking to pivot their careers, this program offers a comprehensive guide to becoming a confident and effective seller.

Jun 22nd 2026
3 Weeks
Sales CRM Value Proposition
Details
Setting Up Your Sale (Coursera) Coursera
Dell

Setting Up Your Sale (Coursera)

CS: Information & Technology

Embark on your journey to becoming a proficient sales professional with 'Setting Up Your Sale'. This foundational course from Coursera, developed by Dell Technologies, offers an overview of sales careers and equips you with essential skills needed to excel in the field. From understanding various sales roles to learning how to effectively prepare for them, this course lays down the basics of an IT sales campaign.

Jun 22nd 2026
3 Weeks
Sales Career Development CRM
Details
What Does IT Sales Entail? (Coursera) Coursera
Dell

What Does IT Sales Entail? (Coursera)

CS: Information & Technology

Embark on your journey to becoming a successful IT Sales Professional with 'What Does IT Sales Entail?' This introductory course by Dell Technologies on Coursera offers insights into the world of IT sales. Whether you're new to the field or looking to refine your skills, this course provides an overview of sales careers in technology and equips you with essential professional skills needed for a successful career in IT sales.

Jun 22nd 2026
3 Weeks
Sales Career Development CRM
Details
Arts and Heritage Management (Coursera) Coursera
Università Bocconi

Arts and Heritage Management (Coursera)

Management & Leadership Marketing & Communication

Dive into the world of arts management with our comprehensive Arts and Heritage Management course. Designed for professionals looking to lead art and cultural institutions, this course equips you with the skills needed to bridge the gap between creative expression and audience engagement. Learn how to navigate the complexities of managing vision, finances, and community impact in the arts sector.

Jun 15th 2026
5-12 Weeks
Management Marketing Branding
Details
Lead Management in Salesforce (Coursera) Coursera
Salesforce,Pathstream

Lead Management in Salesforce (Coursera)

Business

Dive into the world of Lead Management in Salesforce with our expert-led course designed to equip you with foundational skills crucial for entry-level sales roles. This course is part of the Salesforce Sales Operations Professional Certificate program, focusing on real-world applications of Salesforce tools to manage leads efficiently and enhance your organization's sales operations.

Jun 15th 2026
4 Weeks
CRM Customer Relationship Management Coursera Plus
Details
Sales and CRM Overview (Coursera) Coursera
Salesforce,Pathstream

Sales and CRM Overview (Coursera)

Business

Embark on a journey into the world of sales and customer relationship management (CRM) with our beginner-friendly 'Sales and CRM Overview' course. Designed for those new to Salesforce and CRM systems, this course lays down the foundational skills needed for entry-level sales roles, specifically focusing on becoming a proficient sales operations specialist.

Jun 15th 2026
4 Weeks
Sales CRM Customer Relationship Management
Details
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