Salesforce

Salesforce is the global leader in Customer Relationship Management (CRM), bringing companies closer to their customers in the digital age. Founded in 1999, Salesforce enables companies of every size and industry to take advantage of powerful technologies—cloud, mobile, social, internet of things, artificial intelligence, voice and blockchain—to create a 360-degree view of their customers.

Trailhead is Salesforce’s free online learning platform that empowers anyone to skill up for the future. Trailhead reduces barriers to entry for all - regardless of gender, ethnicity, education level or socioeconomic background - to join the workforce of the future with access to over 800 badges covering business, tech, Salesforce and soft skills. More than 2 million learners today are skilling up and earning resume-worthy credentials on Trailhead, all while discovering new career opportunities and connecting with the vibrant Trailblazer Community. To learn more visit Trailhead.salesforce.com

Filter Courses within "Salesforce" (Click to filter)
Foundations for Interviewing with Confidence (Coursera) Coursera
Salesforce,SV Academy

Foundations for Interviewing with Confidence (Coursera)

Embark on your journey to professional success with 'Foundations for Interviewing with Confidence.' This course is designed to equip you with the skills needed to ace your next interview and establish a strong personal and professional brand. Ideal for those aiming to thrive in the competitive world of tech sales, this program builds upon the foundational knowledge provided in Course 1: Groundwork for Success in Sales Development.

Jun 22nd 2026
4 Weeks
Groundwork for Success in Sales Development (Coursera) Coursera
Salesforce,SV Academy

Groundwork for Success in Sales Development (Coursera)

Embark on your journey to becoming an effective Sales Development Representative (SDR) with our introductory course. This is the first step in the Salesforce Sales Development Representative Professional Certificate program, designed to equip you with essential skills for success in tech sales. Develop a winning professional mindset through emotional literacy, strategic thinking, and efficient time management techniques.

Jun 22nd 2026
4 Weeks
Conversational Selling Playbook for SDRs (Coursera) Coursera
Salesforce,SV Academy

Conversational Selling Playbook for SDRs (Coursera)

Dive into Course 3 of the Salesforce Sales Development Representative Professional Certificate, where you'll learn essential conversational selling techniques tailored for SDRs. This course builds on previous foundational courses and focuses on optimizing your sales approach using proven methodologies.

Jun 22nd 2026
5-12 Weeks
Boosting Productivity through the Tech Stack (Coursera) Coursera
Salesforce,SV Academy

Boosting Productivity through the Tech Stack (Coursera)

Unlock the secrets of boosting your productivity as a Sales Development Representative (SDR) with our comprehensive online course. Learn how to efficiently manage the tech stack, utilize CRM tools, harness sales intelligence platforms, and develop powerful outreach strategies to connect with prospective customers. Perfect for those looking to launch or advance their career in tech sales.

Jun 22nd 2026
5-12 Weeks
Practical Guide to Navigating Professional Relationships (Coursera) Coursera
Salesforce,SV Academy

Practical Guide to Navigating Professional Relationships (Coursera)

Discover how human-centered skills can propel your career forward in this Practical Guide to Navigating Professional Relationships course. Designed for tech professionals, this course focuses on the often-overlooked 'power' skills that are crucial for success in any role. From effective communication and feedback management to presenting yourself professionally, you'll gain the knowledge and skills needed to stand out and advance in your career.

Jun 22nd 2026
5-12 Weeks
Reports, Dashboards, and Customer Success in Salesforce (Coursera) Coursera
Salesforce,Pathstream

Reports, Dashboards, and Customer Success in Salesforce (Coursera)

Dive into 'Reports, Dashboards, and Customer Success in Salesforce', a crucial course for anyone looking to harness the power of Salesforce for better reporting, dashboard creation, and enhancing customer success strategies. This course is part of Coursera's Salesforce Sales Operations Professional Certificate program, aimed at those interested in foundational sales roles that leverage Salesforce effectively. Discover how to use Salesforce tools to improve customer service, analyze data for sales team performance enhancement, and prepare yourself for a career path towards becoming a Salesforce administrator.

Jun 22nd 2026
4 Weeks
Lead Management in Salesforce (Coursera) Coursera
Salesforce,Pathstream

Lead Management in Salesforce (Coursera)

Dive into the world of Lead Management in Salesforce with our expert-led course designed to equip you with foundational skills crucial for entry-level sales roles. This course is part of the Salesforce Sales Operations Professional Certificate program, focusing on real-world applications of Salesforce tools to manage leads efficiently and enhance your organization's sales operations.

Jun 15th 2026
4 Weeks
Sales and CRM Overview (Coursera) Coursera
Salesforce,Pathstream

Sales and CRM Overview (Coursera)

Embark on a journey into the world of sales and customer relationship management (CRM) with our beginner-friendly 'Sales and CRM Overview' course. Designed for those new to Salesforce and CRM systems, this course lays down the foundational skills needed for entry-level sales roles, specifically focusing on becoming a proficient sales operations specialist.

Jun 15th 2026
4 Weeks
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