Customer Engagement

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Satisfaction Guaranteed: Develop Customer Loyalty Online (Coursera) Coursera
Google

Satisfaction Guaranteed: Develop Customer Loyalty Online (Coursera)

Marketing & Communication Business

Unlock the secrets to customer retention and satisfaction with our final course in the Google Digital Marketing & E-commerce Certificate. 'Satisfaction Guaranteed: Develop Customer Loyalty Online' is dedicated to equipping you with the strategies, tools, and techniques necessary for fostering enduring client relationships within e-commerce. This course will guide you through the intricacies of building loyalty, maintaining customer connections, and ultimately crafting a successful e-commerce strategy.

Jun 22nd 2026
4 Weeks
Online Store Digital Marketing E-Commerce
Details
Attract and Engage Customers with Digital Marketing (Coursera) Coursera
Google

Attract and Engage Customers with Digital Marketing (Coursera)

Marketing & Communication Business

Discover how to effectively attract and engage customers through the power of digital marketing. This course delves into essential techniques such as search engine optimization (SEO), search engine marketing (SEM), and display advertising, providing you with the tools needed to navigate the complex landscape of online consumer attraction and retention. Whether you're new to digital marketing or looking to refine your existing skills, this course will guide you through the stages of the marketing funnel and equip you with strategies to move customers from awareness to action.

Jun 22nd 2026
4 Weeks
SEO Digital Marketing Search Engine Optimization
Details
Customer Service in the Age of Generative AI (Coursera) Coursera
University of Virginia Darden School Foundation

Customer Service in the Age of Generative AI (Coursera)

Marketing & Communication Business

Discover the transformative power of generative AI in enhancing your customer service strategies. This course will equip you with the skills needed to design, develop, and deploy advanced chatbots that provide tailored assistance and support to customers, ensuring a seamless and satisfying experience every time.

Jun 22nd 2026
2 Weeks
Artificial Intelligence Customer Service AI
Details
Business Fundamentals: Customer Engagement (FutureLearn) FutureLearn
The Open University,The Open University Business School

Business Fundamentals: Customer Engagement (FutureLearn)

Management & Leadership

Discover how to transform one-time customers into lifelong advocates through effective relationship marketing. This free online course from FutureLearn introduces essential business fundamentals, focusing on engaging customers beyond the initial sale. Learn principles of customer engagement, communication, and commitment to foster trust and loyalty, paving the way for sustainable growth and success.

No sessions available
4 Weeks
Business Business Relationships Customer Engagement
Details
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