Free Online Courses & MOOCs by Trailhead (Instructor)

Coursera

Salesforce,SV Academy

Groundwork for Success in Sales Development (Coursera)

Business

Embark on your journey to becoming an effective Sales Development Representative (SDR) with our introductory course. This is the first step in the Salesforce Sales Development Representative Professional Certificate program, designed to equip you with essential skills for success in tech sales. Develop a winning professional mindset through emotional literacy, strategic thinking, and efficient time management techniques.

Sep 14th 2026

4 Weeks

Business Management Physical

Coursera

Salesforce,SV Academy

Conversational Selling Playbook for SDRs (Coursera)

Business

Dive into Course 3 of the Salesforce Sales Development Representative Professional Certificate, where you'll learn essential conversational selling techniques tailored for SDRs. This course builds on previous foundational courses and focuses on optimizing your sales approach using proven methodologies.

Sep 14th 2026

5-12 Weeks

Business Selling Sales

Coursera

Salesforce,SV Academy

Boosting Productivity through the Tech Stack (Coursera)

Business

Unlock the secrets of boosting your productivity as a Sales Development Representative (SDR) with our comprehensive online course. Learn how to efficiently manage the tech stack, utilize CRM tools, harness sales intelligence platforms, and develop powerful outreach strategies to connect with prospective customers. Perfect for those looking to launch or advance their career in tech sales.

Sep 14th 2026

5-12 Weeks

Business Productivity Sales

Coursera

Salesforce,SV Academy

Practical Guide to Navigating Professional Relationships (Coursera)

Business

Discover how human-centered skills can propel your career forward in this Practical Guide to Navigating Professional Relationships course. Designed for tech professionals, this course focuses on the often-overlooked 'power' skills that are crucial for success in any role. From effective communication and feedback management to presenting yourself professionally, you'll gain the knowledge and skills needed to stand out and advance in your career.

Sep 14th 2026

5-12 Weeks

Business Workplace Business Communication