People and Soft Skills Assessment (Coursera)

Offered by IBM,
People and Soft Skills Assessment (Coursera)

Knowledge of people and soft skills are increasingly coming into focus and being recognized as critical for success – we can also call them "Success Skills" or "Power Skills". These skills and behaviours include: creating & delivering presentations; using the agile approach for working professionally to deliver quality work & experiences to clients; effectively collaborating with teams; effective impactful communications; dealing with challenges in a controlled & focused manner; and problem solving & solution implementation.

Class Deals by MOOC List - Click here and see Coursera's Active Discounts, Deals, and Promo Codes.

This course contains the final assessment for the soft skills covered in the various courses in the People and Soft Skills specialization from IBM. Before taking this course please ensure you have completed all of the other 5 courses in the specialization that cover the various skills indicated above.
This course contains a quiz in which you will be presented with multiple real-life inspired scenarios. You will put your knowledge to the test and apply the soft skills learned from previous modules in the specialization to answer questions related to these scenarios.
Upon successfully completing the course, you will be able to get your specialization certificate.
Course 6 of 6 in the People and Soft Skills for Professional and Personal Success Specialization.

Syllabus

WEEK 1
Success Skill Foundations
Knowledge of people and soft skills are increasingly coming into focus and being recognized as critical for success – we can also call them "Success Skills" or "Power Skills". This course contains the final assessment for the soft skills covered in the various courses in the People and Soft Skills specialization.

Go to Class
MOOC List is learner-supported. When you buy through links on our site, we may earn an affiliate commission.

Related Courses

Leadership in Interprofessional Informatics (Coursera) Coursera
University of Minnesota

Leadership in Interprofessional Informatics (Coursera)

In this course, students in the health and information technology professions will examine models for interprofessional collaboration and teamwork, practice communication techniques to promote effective interaction, and envision futures literacy in interprofessional informatics scenarios. We will hear from nurses and other informaticians who are leading and working interprofessionally, and glean insights from their diverse perspectives.

Jun 8th 2026
5-12 Weeks
Career Support Community and Resources (Coursera) Coursera
Goodwill Industries International

Career Support Community and Resources (Coursera)

As you’ve explored a role as a Career Coach or Navigator in the preceding courses in this program, you’ve gained skills and knowledge about the profession and how to help clients find fulfilling jobs that allow them to earn a good living. This final course in the Career Coach and Navigator Professional Certificate will explore how the changing technology landscape affects the career landscape and what to do about it, develop skills for virtual coaching and career fairs, work with community organizations to develop referral relationships, understand funding sources, and complete a capstone project that will help you prepare for the role of a Career Coach or Navigator.

Jun 8th 2026
4 Weeks
Models & Frameworks to Support Sales Planning (Coursera) Coursera
FIA Business School

Models & Frameworks to Support Sales Planning (Coursera)

In this course, you’ll go through a conceptual approach to selling models and frameworks. As a primary learning outcome of this course, we emphasize the improvement in the analytical competencies and skills to develop sales planning and management. And the learning process goes through the application of the models and frameworks that contribute to supporting these processes. This course is aimed at professionals who seek improvement in conceptual support to the sales planning process, especially with an emphasis on applying selling models and frameworks methodology.

Jun 1st 2026
4 Weeks
Industrial Relations: Fostering Workplace Climate (Coursera) Coursera
Coursera Instructor Network

Industrial Relations: Fostering Workplace Climate (Coursera)

Industrial Relations have evolved into a blend of legal frameworks, principles, and behaviors aimed at fostering a positive workplace climate. This course equips leaders and managers with the skills and knowledge necessary to create and support a workplace culture that emphasizes employee rights, effective communication, collaboration, and conflict resolution. Participants will learn about the role of Industrial Relations, workplace laws, and strategies to enhance workplace climate, employee engagement, and satisfaction.

Jun 8th 2026
1 Week
Guía práctica para gestionar las relaciones profesionales (Coursera) Coursera
Salesforce,SV Academy

Guía práctica para gestionar las relaciones profesionales (Coursera)

En este curso, desarrollarás habilidades útiles que a menudo se pasan por alto, pero que en realidad pueden determinar el éxito en tu función. Como profesionales de la industria de la tecnología, a veces, nos capacitamos para hacer el trabajo técnico, pero no para dar y recibir comentarios, comunicarnos de manera eficaz, presentarnos de forma profesional y manejar las relaciones. Estas habilidades centradas en las personas marcan la diferencia cuando te tienen en cuenta para un posible ascenso dentro de la empresa o cuando solicitas un puesto interesante en otra empresa. Al completar este curso, obtendrás habilidades y conocimientos básicos para convertirte en un SDR de alto rendimiento.

Jun 1st 2026
5-12 Weeks
Developing Interpersonal Skills (Coursera) Coursera
IBM

Developing Interpersonal Skills (Coursera)

In order to have a successful professional life, you have to be able to communicate with the people you work with. You have to be able to communicate with co-workers in a way that establishes respect and influence. This short course is designed to teach you how to communicate with the people you work with in ways that shows confidence and gives them a sense of trust. By taking this course you will learn how to assert your influence and how you can use these skills to do things like resolve issues between people at work.

Jun 1st 2026
1 Week
Professional development: Improve yourself, always (Coursera) Coursera
Macquarie University

Professional development: Improve yourself, always (Coursera)

The world of work is characterised by rapid ongoing change. In this dynamic environment, one of the most critical skills for leaders is their capacity to learn and to adapt; to engage in the continuous development of their skills in managing and leading others. This course will assist you in the ongoing development of your skills and abilities by focusing on the nature of the self-development process.

Jun 1st 2026
5-12 Weeks
Solving Problems with Creative and Critical Thinking (Coursera) Coursera
IBM

Solving Problems with Creative and Critical Thinking (Coursera)

In order to find a solution, one needs to be able to analyze a problem. This short course is designed to teach you how to solve and analyze problems effectively with critical and creative thinking. Through the use of creative and critical thinking you will learn how to look at a problem and find the best solution by analyzing the different ways you can solve a problem. By taking this quick course you will gain the skills you need to find the root cause of a problem through the use of a five-step method. You will learn the process you must go through in order to find the problem, which leads to finding a solution.

Jun 1st 2026
1 Week
Inglés Empresarial: el márketing y ventas (Coursera) Coursera
Arizona State University

Inglés Empresarial: el márketing y ventas (Coursera)

If you work in marketing, sales, or advertising, you already know that effective communication is a requirement. This can be even more difficult when expressing your ideas in a persuasive manner in English. In this course, you will learn to use English more efficiently while joining successful global professionals around the world. Develop your skills along with authentic characters that work in marketing and also work hard to improve their communication skills. Learn from your successes and failures, reflect on your own style, strengths, and improvement areas.

May 18th 2026
5-12 Weeks
Influencing People (Coursera) Coursera
University of Michigan

Influencing People (Coursera)

This course will improve your ability to influence people in situations where you cannot use formal authority. You will learn about effective ways to build, develop, and sustain a power base in your organization. You will also learn influence tactics that enable you to be more persuasive and influential in working with your superiors, peers, and even subordinates. In addition, you will learn how to build and maintain high-quality relationships to further maximize your informal power and ability to influence others. Importantly, you will distinguish between influence and manipulation and learn how to protect yourself from the unwanted influence of others.

Jun 1st 2026
4 Weeks
Negotiation Skills and Effective Communication (Coursera) Coursera
Tecnológico de Monterrey

Negotiation Skills and Effective Communication (Coursera)

We start making negotiations as soon as our day begins, through all our interactions, either work, social, or family-related. But have you ever wondered how efficiently you negotiate, and whether you could be better at it? This is a straightforward opportunity to put into practice all the knowledge you have acquired, and to confirm that the negotiation process is dynamic and can always be improved.

Jun 8th 2026
4 Weeks