Career Support Community and Resources (Coursera)

Career Support Community and Resources (Coursera)

As you’ve explored a role as a Career Coach or Navigator in the preceding courses in this program, you’ve gained skills and knowledge about the profession and how to help clients find fulfilling jobs that allow them to earn a good living. This final course in the Career Coach and Navigator Professional Certificate will explore how the changing technology landscape affects the career landscape and what to do about it, develop skills for virtual coaching and career fairs, work with community organizations to develop referral relationships, understand funding sources, and complete a capstone project that will help you prepare for the role of a Career Coach or Navigator.

Class Deals by MOOC List - Click here and see Coursera's Active Discounts, Deals, and Promo Codes.

By the end of the course, you will be able to:

  1. Research and act on technology trends.
  2. Develop computer application skills for virtual coaching.
  3. Engage community partners and businesses to identify resources.
  4. Identify career development opportunities for Career Coaches and Navigators.
  5. Complete a capstone project.

To be successful in this course, no prior experience with career coaching or navigation is required; but we recommend completing the previous courses in the program so you can build on the knowledge and skills from those courses here.
Course 4 of 4 in the Goodwill® Career Coach and Navigator Professional Certificate.

Syllabus

WEEK 1
Technical Skills
As technology changes, so do the tools Career Navigators and clients use. Technology changes affect the career landscape, too. Learn how can Career Navigators keep up to date for themselves and their clients.

WEEK 2
Building Community Partnerships
One way to make sure you have the right resources for your clients is to build strong partnerships with stakeholders. Learn how to engage new stakeholders, discuss client progress with them and secure sources of funding.

WEEK 3
Professional Organizations and Career Development
So far, you've learned how to help clients grow and develop in their careers. Now it's time to focus on opportunities for Career Navigators to join professional organizations and progress in their careers.

WEEK 4
Capstone
In this final module, you will apply all the skills you have learned throughout the course to a final, graded project. You will also take a final exam.

Go to Class
MOOC List is learner-supported. When you buy through links on our site, we may earn an affiliate commission.

Related Courses

Career planning: Your career, your life (Coursera) Coursera
Macquarie University

Career planning: Your career, your life (Coursera)

Are you satisfied with your career? Where do you see yourself in the future? No matter where you are on your professional journey, careful planning will help you reach your goals. This course will help you adapt to rapidly evolving job markets by enhancing your self-knowledge and confidence to explore wider career opportunities.

Nov 2nd 2026
5-12 Weeks
Solving Problems with Creative and Critical Thinking (Coursera) Coursera
IBM

Solving Problems with Creative and Critical Thinking (Coursera)

In order to find a solution, one needs to be able to analyze a problem. This short course is designed to teach you how to solve and analyze problems effectively with critical and creative thinking. Through the use of creative and critical thinking you will learn how to look at a problem and find the best solution by analyzing the different ways you can solve a problem. By taking this quick course you will gain the skills you need to find the root cause of a problem through the use of a five-step method. You will learn the process you must go through in order to find the problem, which leads to finding a solution.

Nov 2nd 2026
1 Week
Careers in Sustainability (Coursera) Coursera
Arizona State University

Careers in Sustainability (Coursera)

This course is an introduction to careers in sustainability, focusing primarily on the role of a sustainability analyst at public and private organizations. Through a mix of video, print, peer review, and interactive content, learners will be able to explain sustainability and the specifics of a sustainability analyst’s job within an organization.

Nov 2nd 2026
5-12 Weeks
Foundations for Interviewing with Confidence (Coursera) Coursera
Salesforce,SV Academy

Foundations for Interviewing with Confidence (Coursera)

This is Course 2 in the Salesforce Sales Development Representative Professional Certificate. In order to successfully complete the course, please ensure you have taken Course 1: Groundwork for Success in Sales Development. The goal of this course is to prepare you to build your professional tech sales portfolio, and develop and leverage your personal and professional brand.

Oct 26th 2026
4 Weeks
Conversations that Inspire: Coaching Learning, Leadership and Change (Coursera) Coursera
Case Western Reserve University

Conversations that Inspire: Coaching Learning, Leadership and Change (Coursera)

Coaching can inspire and motivate people to learn, change and be effective leaders, among other roles in life. Although most attempts are “coaching for compliance” (coaching someone to your wishes or expectations), decades of behavioral and neuroscience research show us that “coaching with compassion” (coaching someone to their dreams and desires) is more effective.

Oct 26th 2026
5-12 Weeks
Client Intake, Assessments, Skill Analysis and Planning (Coursera) Coursera
Goodwill Industries International

Client Intake, Assessments, Skill Analysis and Planning (Coursera)

You have begun your journey toward becoming a Career Coach or Navigator because you are passionate about helping people earn a good living and find fulfilling work. Now continue that journey in this second course in the Career Coach and Navigator Professional Certificate. This course will equip you with the skills and knowledge to recruit people, complete the intake process, assess a person’s skills, and work with the person to create an action plan.

Oct 26th 2026
4 Weeks
Professional development: Improve yourself, always (Coursera) Coursera
Macquarie University

Professional development: Improve yourself, always (Coursera)

The world of work is characterised by rapid ongoing change. In this dynamic environment, one of the most critical skills for leaders is their capacity to learn and to adapt; to engage in the continuous development of their skills in managing and leading others. This course will assist you in the ongoing development of your skills and abilities by focusing on the nature of the self-development process.

Nov 16th 2026
5-12 Weeks
Inspirar el liderazgo a través de la inteligencia emocional (Coursera) Coursera
Case Western Reserve University

Inspirar el liderazgo a través de la inteligencia emocional (Coursera)

La inteligencia emocional, la esperanza, la atención plena y la compasión ayudan a una persona a revertir el daño del estrés crónico y a construir excelentes relaciones de liderazgo. Los atractores emocionales positivos y negativos inspiran cambios y aprendizajes sostenidos y deseados en muchos niveles.

Nov 2nd 2026
5-12 Weeks
Giving Helpful Feedback (Coursera) Coursera
University of Colorado Boulder

Giving Helpful Feedback (Coursera)

This course teaches you the simple principles expert managers use to improve and motivate employee performance. You’ll never have to avoid telling an employee “the truth” again, because the seven techniques we teach will not make employees defensive or afraid. As a manager, or someone who would like to be a manager, you’ll also learn specifically what feedback is, how negative feedback is weighed more heavily than positive, and how positive feedback can super-charge behaviors such as creativity and teamwork.

Oct 26th 2026
5-12 Weeks