Coursera

Comunicación efectiva para el líder actual (Coursera)

Offered by Tecnológico de Monterrey,
Comunicación efectiva para el líder actual (Coursera)

La comunicación interpersonal es una de las habilidades profesionales y gerenciales más importantes: todos los días nos relacionamos con superiores, colaboradores, clientes y colegas. Ser un buen comunicador es sinónimo de ser buen líder. Este curso en línea de comunicación interpersonal y grupal ayuda a crear mejores ambientes laborales y, por ende, a obtener mejores resultados organizacionales.

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Este curso de comunicación le entregará al estudiante las habilidades blandas necesarias para implementar estrategias de liderazgo exitosas y así alcanzar los objetivos de la organización.
La inteligencia emocional es parte fundamental de la comunicación organizacional, nos permite compartir y motivar de forma exitosa a otras personas para lograr los objetivos organizacionales.
Course 1 of 3 in the Liderazgo y habilidades de negociación Specialization
What You Will Learn

  • Comprender la importancia de la comunicación en la vida de las personas y así impulsar la mejora en nuestra capacidad de socializar efectivamente
  • Identificar el concepto de comunicación para clarificar su importancia
  • Desarrollar las habilidades de comunicación: asertividad y empatía

Syllabus

WEEK 1: Niveles de la comunicación humana
WEEK 2: Comunicación asertiva
WEEK 3: Escucha empática
WEEK 4: Retroalimentación del desempeño

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