Operations Analytics (Coursera)

Operations Analytics (Coursera)

This course is designed to impact the way you think about transforming data into better decisions. Recent extraordinary improvements in data-collecting technologies have changed the way firms make informed and effective business decisions. The course on operations analytics, taught by three of Wharton’s leading experts, focuses on how the data can be used to profitably match supply with demand in various business settings. In this course, you will learn how to model future demand uncertainties, how to predict the outcomes of competing policy choices and how to choose the best course of action in the face of risk.

Class Deals by MOOC List - Click here and see Coursera's Active Discounts, Deals, and Promo Codes.

The course will introduce frameworks and ideas that provide insights into a spectrum of real-world business challenges, will teach you methods and software available for tackling these challenges quantitatively as well as the issues involved in gathering the relevant data.
Course 2 of 5 in the Business Analytics Specialization.

Syllabus

WEEK 1
Introduction, Descriptive and Predictive Analytics
In this module you’ll be introduced to the Newsvendor problem, a fundamental operations problem of matching supply with demand in uncertain settings. You'll also cover the foundations of descriptive analytics for operations, learning how to use historical demand data to build forecasts for future demand. Over the week, you’ll be introduced to underlying analytic concepts, such as random variables, descriptive statistics, common forecasting tools, and measures for judging the quality of your forecasts.

WEEK 2
Prescriptive Analytics, Low Uncertainty
In this module, you'll learn how to identify the best decisions in settings with low uncertainty by building optimization models and applying them to specific business challenges. During the week, you’ll use algebraic formulations to concisely express optimization problems, look at how algebraic models should be converted into a spreadsheet format, and learn how to use spreadsheet Solvers as tools for identifying the best course of action.

WEEK 3
Predictive Analytics, Risk
How can you evaluate and compare decisions when their impact is uncertain? In this module you will learn how to build and interpret simulation models that can help you to evaluate complex business decisions in uncertain settings. During the week, you will be introduced to some common measures of risk and reward, you’ll use simulation to estimate these quantities, and you’ll learn how to interpret and visualize your simulation results.

WEEK 4
Prescriptive Analytics, High Uncertainty
This module introduces decision trees, a useful tool for evaluating decisions made under uncertainty. Using a concrete example, you'll learn how optimization, simulation, and decision trees can be used together to solve more complex business problems with high degrees of uncertainty. You'll also discover how the Newsvendor problem introduced in Week 1 can be solved with the simulation and optimization framework introduced in Weeks 2 and 3.

Go to Class
MOOC List is learner-supported. When you buy through links on our site, we may earn an affiliate commission.

Related Courses

Global Strategy I: How The Global Economy Works (Coursera) Coursera
University of Illinois at Urbana-Champaign

Global Strategy I: How The Global Economy Works (Coursera)

This course seeks to help you understand the forces of globalization and how cross-cultural management and the relationship of a multinational organization to various host countries is becoming more and more critical in today’s global economy. This course begins with the discussion of these issues and global relationships and delves into a deeper understanding of business strategy in today’s global business marketplace.

Jun 8th 2026
4 Weeks
Design Thinking for Innovation (Coursera) Coursera
University of Virginia

Design Thinking for Innovation (Coursera)

Today innovation is everyone's business. Whether you are a manager in a global corporation, an entrepreneur starting up, in a government role, or a teacher in an elementary school, everyone is expected to get lean – to do better with less. And that is why we all need design thinking. At every level in every kind of organization, design thinking provides the tools you need to become an innovative thinker and uncover creative opportunities that are there – you're just not seeing them yet.

Jun 8th 2026
5-12 Weeks
Construction Project Management (Coursera) Coursera
Columbia University

Construction Project Management (Coursera)

Construction Project Management introduces you to Project Initiation and Planning. Industry experts join Columbia University professor, Ibrahim Odeh, to give an overview of the construction industry. Professor Odeh teaches the fundamentals of the Project Development Cycle while guest lecturers discuss Lean Project Delivery method and Lean Design Behaviors.

Jun 8th 2026
5-12 Weeks
Unleashing the Impact of your Social Enterprise (Coursera) Coursera
Copenhagen Business School

Unleashing the Impact of your Social Enterprise (Coursera)

In Course 3 of this Specialization you will first of all learn about Social Impact Assessment. Hence you will be able to develop a method to evaluate the social mission that you achieve while implementing your business plan. Next you will outline an appropriate communication strategy for your social enterprise and will demonstrate how to market your products and services to beneficiaries and other customers. Here you will employ an adaptable communication strategy as you move from early adopters to a broader market share.

Jun 8th 2026
5-12 Weeks
Research kitchen (Coursera) Coursera
Ludwig-Maximilians-Universität München

Research kitchen (Coursera)

The research kitchen is a unique format that we have developed extra for you: curious learners interested in competitive strategy and organization design yearning for a first glimpse into the world of research. It is voluntary and "just for fun" - so please, go on and have a look! Different to other courses of our specialization Competitive Strategy and Organization Design it is comprised of brief paper sessions rather than modules. For a change, you will experience the instructor Tobias Kretschmer at the whiteboard of his very own institute at LMU Munich. Here he will summarize key findings of recent research papers on topics relating to the three courses Competitive Strategy, Advanced Competitive Strategy and Strategic Organization Design. Topics that researchers today are working on to enhance the knowledge of tomorrow. We hope you enjoy this innovative format and possibly even find some inspiration and motivation for your own future research.

Jun 8th 2026
1 Week
Introduction to Google SEO (Coursera) Coursera
University of California, Davis

Introduction to Google SEO (Coursera)

Ever wonder how major search engines such as Google, Bing and Yahoo rank your website within their searches? Or how content such as videos or local listings are shown and ranked based on what the search engine considers most relevant to users? Welcome to the world of Search Engine Optimization (SEO). This course is the first within the SEO Specialization and it is intended to give you a taste of SEO with some fun practices to get seen in Google.

Jun 8th 2026
4 Weeks
Digital Transformation of Financial Services - Capstone Project (Coursera) Coursera
Copenhagen Business School

Digital Transformation of Financial Services - Capstone Project (Coursera)

In this capstone project course, we ask YOU to apply everything you have learned in this specialization to analyze a real world company and to develop a digital transformation strategy for this company. You will have the possibility to choose between four different case companies, that varies in size (from small start-up to large financial service providers), industry (banking, financial trading, insurance) and geographical location.

Jun 8th 2026
5-12 Weeks
Business Strategies for Social Impact (Coursera) Coursera
University of Pennsylvania

Business Strategies for Social Impact (Coursera)

When is it good business practice to invest for social good? What are the most innovative and effective business strategies for developing positive social impact around the world? Designed by renowned Wharton professors Katherine Klein and Chris Geczy to help individuals, organizations, and investors bring about societal change, this course introduces the fundamentals of impact investing, and developing a business strategy that drives social impact. You’ll learn how to become a leader who cultivates purpose and inspires change, measure societal impact through evidence-based models, and invest in ventures effectively and meaningfully. By the end of this course, you’ll have a deep understanding of the realities of leading an organization with purpose, and be able to build successful strategies that bring impactful change to the world.

Jun 8th 2026
4 Weeks
People Analytics (Coursera) Coursera
University of Pennsylvania

People Analytics (Coursera)

People analytics is a data-driven approach to managing people at work. For the first time in history, business leaders can make decisions about their people based on deep analysis of data rather than the traditional methods of personal relationships, decision making based on experience, and risk avoidance. In this brand new course, three of Wharton’s top professors, all pioneers in the field of people analytics, will explore the state-of-the-art techniques used to recruit and retain great people, and demonstrate how these techniques are used at cutting-edge companies. They’ll explain how data and sophisticated analysis is brought to bear on people-related issues, such as recruiting, performance evaluation, leadership, hiring and promotion, job design, compensation, and collaboration.

Jun 8th 2026
4 Weeks