Inclusive Communication and Behavior in the Workplace (Coursera)

Inclusive Communication and Behavior in the Workplace (Coursera)

"Inclusive Communication and Behavior in the Workplace" is an thought-provoking, short-form course designed for beginners interested in developing their inclusive practices. Comprising two interactive lessons, the first focuses on communication exploring the essentials of inclusive language, active listening, and empathy.

Class Deals by MOOC List - Click here and see Coursera's Active Discounts, Deals, and Promo Codes.

The second lesson pivots to behavior, inviting participants to reflect on their own practices through self-assessment and interactive scenarios. Blending real-life examples and theoretical frameworks, this course provides participants with the tools to foster an inclusive work culture.

Syllabus

Welcome to Inclusive Communication and Behavior in the Workplace
Welcome to Inclusive Communication and Behavior in the Workplace! In this short course, you will explore the essentials of workplace inclusivity, focusing on effective communication and inclusive behavior. You will learn more about inclusive language, communication practices, and gain insight on how to be more inclusive in your everyday interactions in the workplace. And finally, you will learn how to assess your own practices, identify areas for improvement, and create a plan for growth.

Inclusive Communication and Behavior in the Workplace
Let's talk about inclusivity in the workplace. We will start by discussing different ways to engage in inclusive communication. You will learn both the tangible and intangible benefits of inclusive workplaces. Then, you will move on to learn and practice strategies for creating and fostering more inclusive interactions with your colleagues.

Go to Class
MOOC List is learner-supported. When you buy through links on our site, we may earn an affiliate commission.

Related Courses

Optimizing Diversity on Teams (Coursera) Coursera
University of Pennsylvania

Optimizing Diversity on Teams (Coursera)

By drawing on social science perspectives, this course enables you to learn what diversity is, and how to use it to maximize team performance, innovation and creativity. You also learn how to draw out the collective wisdom of diverse teams, handle conflict and establish common ground rules through real-world cases and peer-to-peer discussions. In addition, you discover how to overcome common biases faced in diverse teams. Systems of power, reward and rhetoric are discussed to help you create prosperous teams where differences flourish.

Nov 9th 2026
4 Weeks
Foundations of Teaching for Learning: Introduction (Coursera) Coursera
Commonwealth Education Trust

Foundations of Teaching for Learning: Introduction (Coursera)

The Foundations of Teaching for Learning programme is for anyone who is teaching, or who would like to teach, in any subject and any context - be it at school, at home or in the workplace. With dynamic lessons taught by established and respected professionals from across the Commonwealth, this eight course programme will see you develop and strengthen your skills in teaching, professionalism, assessment, and more. As you carry on through the programme, you will find yourself strengthening not only your skills, but your connection with colleagues across the globe. A professional development opportunity not to be missed.

Nov 16th 2026
4 Weeks
Diversity and inclusion in the workplace (Coursera) Coursera
ESSEC Business School

Diversity and inclusion in the workplace (Coursera)

Diversity is a fact. It is also paradoxical. We need to be capable of seeing and hearing differences in order to reap the benefits of diversity. But seeing and hearing differences hone our discriminating reflexes and can also lead to discrimination. If you take this MOOC, you will: 1. understand this paradox, 2. understand its dynamics, and 3. identify ways to manage it, so that you can better channel the diversity potential in the workplace for greater performance and innovation.

Nov 9th 2026
4 Weeks
Foundations of Diversity and Inclusion at Work TeachOut (Coursera) Coursera
University of Virginia

Foundations of Diversity and Inclusion at Work TeachOut (Coursera)

The summer of 2020 has brought issues of equity and race to the forefront of society. How do we create tolerant and just climates at work? Changing the culture of an organization is challenging in the best of circumstances; today, it can seem impossible. Yet, it is more necessary and urgent than ever to address these issues thoughtfully and with effective practices that can produce real change. Six Darden professors have designed this teach-out to bring you the latest scholarship and best practices on diversity, equity and inclusion and organizational change.

Nov 23rd 2026
2 Weeks
Industrial Relations: Fostering Workplace Climate (Coursera) Coursera
Coursera Instructor Network

Industrial Relations: Fostering Workplace Climate (Coursera)

Industrial Relations have evolved into a blend of legal frameworks, principles, and behaviors aimed at fostering a positive workplace climate. This course equips leaders and managers with the skills and knowledge necessary to create and support a workplace culture that emphasizes employee rights, effective communication, collaboration, and conflict resolution. Participants will learn about the role of Industrial Relations, workplace laws, and strategies to enhance workplace climate, employee engagement, and satisfaction.

Nov 23rd 2026
1 Week
Gender and Sexuality: Diversity and Inclusion in the Workplace (Coursera) Coursera
University of Pittsburgh

Gender and Sexuality: Diversity and Inclusion in the Workplace (Coursera)

What is sex? What is gender? What is sexuality? What do we mean by LGBTQIA? How are these concepts related to the workplace? How have our understandings of these terms changed over time, and how have these changes impacted work and culture? To help you answer these important questions, this course will introduce you to the exciting field of gender, sexuality, and women's studies, and to LGBTQIA identities.

Nov 23rd 2026
4 Weeks
Liderança Inclusiva e Inovação (Coursera) Coursera
FIA Business School

Liderança Inclusiva e Inovação (Coursera)

Nossas boas-vindas ao Curso Liderança Inclusiva e Inovação. Neste curso, você verá o respeito à inclusão e à diversidade e a necessidade de valorizar ambientes inclusivos tem obtido cada vez mais o apoio da sociedade. Uma das consequências desse movimento é a valorização de líderes capazes de estabelecer ambientes inclusivos, cujos membros da equipe convivam de forma harmoniosa.

Nov 9th 2026
4 Weeks
Fundamentals of Diversity, Equity, Inclusion, and Belonging (Coursera) Coursera
Coursera Instructor Network

Fundamentals of Diversity, Equity, Inclusion, and Belonging (Coursera)

“Fundamentals of Diversity, Equity, Inclusion, and Belonging (DEIB)” is an insightful, short-form course designed for beginners interested in starting their DEIB journey in the workplace. As we navigate through increasingly diverse social and professional landscapes, understanding DEIB is no longer optional–it is imperative. This course aims to equip participants with the necessary tools and insights to effectively advocate for DEIB initiatives in professional settings. The course begins by asking participants to craft their own personal DEIB statements, then provides a comprehensive explanation of key DEIB concepts.

Nov 23rd 2026
1 Week
Leading Diverse Teams (Coursera) Coursera
University of California, Irvine

Leading Diverse Teams (Coursera)

This course addresses the leadership skills and competencies that are requisite for leading across cultures in a global business environment. Participants will learn from frameworks, principles, and practices regarding how to leverage their cross-cultural business experiences for greater influence and effectiveness across cultural contexts (teams, organizations, regions, countries, etc.). Participants will develop working knowledge of the Cultural Intelligence (CQ) framework, including the four CQ capabilities (CQ Drive, CQ Knowledge, CQ Strategy, & CQ Action) and their practical applications for the workplace and for global leaders.

Nov 23rd 2026
4 Weeks
Accessibility to the Scenic Arts (Coursera) Coursera
Universitat Autònoma de Barcelona

Accessibility to the Scenic Arts (Coursera)

Is your show accessible? When we ask about accessibility to shows, most people think about access for wheel chairs: the sitting arrangements and where their WC is accessible. When we ask for more details, people usually think about producing a show where persons with disabilities are performing, for example producing a show where there is some dancing with people on wheel chairs.

Nov 16th 2026
5-12 Weeks
Communication in the 21st Century Workplace (Coursera) Coursera
University of California, Irvine

Communication in the 21st Century Workplace (Coursera)

In today's fast-paced business environment, employees at all levels find themselves being asked to handle more tasks, meet more deadlines, take on more responsibilities, and adapt to more change. Added to these challenges is the constantly shifting diversity of the workplace, where coworkers cope with generational, gender, age and cultural differences. Communication, both verbal and nonverbal, is at the foundation of everything we do and say, and is especially important in the 21st century workplace. The good news is that communication is a learned skill, and can be improved upon with the right training. The focus of this course is to heighten students’ awareness of workplace communication, and add new interpersonal skills, with the end result of becoming a more competent communicator overall.

Nov 9th 2026
4 Weeks