Diversity and inclusion in the workplace (Coursera)

Offered by ESSEC Business School,
Diversity and inclusion in the workplace (Coursera)

Diversity is a fact. It is also paradoxical. We need to be capable of seeing and hearing differences in order to reap the benefits of diversity. But seeing and hearing differences hone our discriminating reflexes and can also lead to discrimination. If you take this MOOC, you will: 1. understand this paradox, 2. understand its dynamics, and 3. identify ways to manage it, so that you can better channel the diversity potential in the workplace for greater performance and innovation.

Class Deals by MOOC List - Click here and see Coursera's Active Discounts, Deals, and Promo Codes.

Syllabus

WEEK 1
Hi Diversity!
Welcome to the start of your learning journey! In this module, you will start to familiarize yourself with diversity concepts and their relevance in the workplace. First, you will learn about why diversity and inclusion are important for firms, and about the historical development of diversity and inclusion in firms. Next, you will be introduced to key diversity-related concepts and issues. Then, you will discover facts and figures for five diversity categories and the challenges that firms are facing to promote the inclusion of these diversity elements. By the end of this module, you will have a clear understanding of diversity concepts and their application to different diversity categories.

WEEK 2
Categorization and Diversity Perceptions
Now that you have a solid understanding of diversity and inclusion concepts, this second leg of the learning journey is all about you within an increasingly diversified social context. This module introduces you to how cognitive processes such as social categorization impact what we see and how we react to our social environment. It will help you understand your own and others' perceptions and reactions to difference. By the end of this module, you will have acquired conceptual tools and experiential data, in order to analyse your reactions in social interactions in the workplace.

WEEK 3
Disrupting with Diversity
In the previous module, you honed in on your diversity reflexes by first understanding categorization processes, then applying them to your own experiences. In this module, you will go from the individual to the firm setting, and explore the diversity processes that we encounter in organizations. You will be introduced to a method for mobilizing the disruptive force of diversity by building on the self-knowledge that you have acquired in the previous session. You will see how diversity can be leveraged to make us think about how we think, and how it can help us to expand our perceptions and understanding. By the end of this module, you will grasp the challenges of implementing inclusion in the workplace and be able to apply the cognitive method to a diversity case.

WEEK 4
Diversity and Inclusion around the World
Well done! You are almost there! In this final leg of your learning journey, you will travel to different countries around the world to find out what diversity and inclusion initiatives are being implemented, and to think about their impact. You will also have the opportunity to describe a diversity and inclusion best practice, and thereby develop your skills to look for diversity information in the workplace, to identify diversity and inclusion best practices, and to become more aware of the different inclusion initiatives that are in your professional environment.

Go to Class
MOOC List is learner-supported. When you buy through links on our site, we may earn an affiliate commission.

Related Courses

Designing and Implementing Your Coaching Strategy (Coursera) Coursera
University of California, Davis

Designing and Implementing Your Coaching Strategy (Coursera)

In order to be an effective manager in increasingly fast-paced and complex organizational environments, coaching skills to develop and get the best work out of employees has become essential. Throughout the Coaching Skills for Managers specialization, we’ve discussed many topics for improving coaching conversations with our employees. It is now time to put all of that theory and discussion into practice as you solidify your coaching philosophy, develop your coaching practice and agendas, and demonstrate mastery at handling everyday coaching conversations!

Nov 16th 2026
3 Weeks
Management of Fashion and Luxury Companies (Coursera) Coursera
Università Bocconi

Management of Fashion and Luxury Companies (Coursera)

Learn how fashion and luxury companies work and understand their brands, products, retail, and communication strategies. Travel through business models, international development, and product categories with industry influent experts. Adopting a case-study approach, the course presents strategic brand management in luxury and fashion companies as a balancing act: tradition vs. innovation, expertise vs. experimentation, casual vs. stylish; in order to increase the brand value by nurturing the brand heritage and at the same time staying fresh, relevant, and contemporary in the global marketplace.

Nov 16th 2026
5-12 Weeks
Managing the Company of the Future (Coursera) Coursera
University of London,London Business School

Managing the Company of the Future (Coursera)

The aim of the course is to provide you with a comprehensive framework for understanding both the traditional principles of management inside companies today as well as the alternative principles that are becoming increasingly important. It provides both theoretical and practical perspectives on the nature of management in today’s organisations.

Nov 9th 2026
5-12 Weeks
International Business II (Coursera) Coursera
University of New Mexico

International Business II (Coursera)

This course, Introduction to the Global Business Environment II, focuses on managing organizations in the international economy. Building on Introduction to the Global Business Environment I, this second course focuses on organizational level and management issues in international settings. The course prepares students with practical as well as research-based knowledge and skills necessary to successfully operating an organizational across borders.

Nov 16th 2026
5-12 Weeks
Management and financial accounting: Know your numbers 1 (Coursera) Coursera
Macquarie University

Management and financial accounting: Know your numbers 1 (Coursera)

Financial literacy is a fundamental capability for any business leader, whether you are running your own small business/start-up or working at a large organisation. This course will provide you with a sound foundational understanding of financial and management accounting, and how to use accounting to facilitate and align decisions made by owners, managers and employees.

Nov 16th 2026
5-12 Weeks
Inglés Empresarial: Gestión y Liderazgo (Coursera) Coursera
Arizona State University

Inglés Empresarial: Gestión y Liderazgo (Coursera)

¿Es usted un ejecutivo de negocios o gerente que utiliza inglés en su profesión? Entonces Ud. sabe que la buena comunicación empresarial en inglés exige los enfoques, el vocabulario y las estructuras lingüísticas específicas. En este curso, Ud. seguirá, a lo largo con un gerente recién promovido, como ella construye y conduce a su equipo hacia el éxito.

Nov 16th 2026
5-12 Weeks
Foundations of Teaching for Learning: Introduction (Coursera) Coursera
Commonwealth Education Trust

Foundations of Teaching for Learning: Introduction (Coursera)

The Foundations of Teaching for Learning programme is for anyone who is teaching, or who would like to teach, in any subject and any context - be it at school, at home or in the workplace. With dynamic lessons taught by established and respected professionals from across the Commonwealth, this eight course programme will see you develop and strengthen your skills in teaching, professionalism, assessment, and more. As you carry on through the programme, you will find yourself strengthening not only your skills, but your connection with colleagues across the globe. A professional development opportunity not to be missed.

Nov 16th 2026
4 Weeks
Management Foundations in the Hospitality Industry (Coursera) Coursera
University of North Texas

Management Foundations in the Hospitality Industry (Coursera)

This course is an introduction to motivation, leadership, communications, decision making, and leading people through effective management of human resources (HR), ethics, social responsibility, and managing consumer experiences in the hospitality industry by examining service-driven management foundations.

Nov 16th 2026
4 Weeks
Introduction to Service Innovation and Management (Coursera) Coursera
Northeastern University

Introduction to Service Innovation and Management (Coursera)

This course is best suited for individuals currently in the healthcare sector, as a provider, payer, or administrator. Individuals pursuing a career change to the healthcare sector may also be interested in this course. In this course, you will learn about the importance of successful execution and management of service innovation.

Nov 16th 2026
4 Weeks
Introduction to the Nonprofit Sector, Nonprofit Organizations, Nonprofit Leadership and Governance (Coursera) Coursera
The State University of New York

Introduction to the Nonprofit Sector, Nonprofit Organizations, Nonprofit Leadership and Governance (Coursera)

This course introduces you to the nonprofit sector, nonprofit organizations, and the concepts of leadership and governance. While this course has been developed with North American culture in mind, we do appreciate that in other parts of the world the nature of the nonprofit sector, nonprofit organizations, nonprofit leadership and governance may not be the same. Nevertheless, it is our hope that much of the course content will still be of value to those in other parts of the world.

Nov 9th 2026
5-12 Weeks
Inclusive Leadership: The Power of Workplace Diversity (Coursera) Coursera
University of Colorado System

Inclusive Leadership: The Power of Workplace Diversity (Coursera)

This course will equip and empower you to be a highly inclusive leader. You will learn principles, perspectives and practices that help to reap the power of workplace diversity. Workplace diversity has expanded beyond traditional demographics such as gender, race, and ethnicity. Those categories always will matter. In today’s workplace, diversity also encompasses nationality, religious background, sexual orientation, age, ability, experience, and diversity of thought, among other characteristics. Leaders will need to consider all of these aspects of diversity – among all stakeholders. That includes current and prospective employees, customers, clients , students, peers, and anyone else with whom a leader interacts.

Nov 16th 2026
4 Weeks
Management of Urban Infrastructures – part 1 (Coursera) Coursera
École Polytechnique Fédérale de Lausanne

Management of Urban Infrastructures – part 1 (Coursera)

Sustainability, Resilience and Efficiency are fundamental considerations for city managers in managing urban infrastructures. Today, more than 3.9 billion people, making up more than 54% of the global population, live in cities. Urbanization is expected to continue in the coming years, raising the urban population to 6.0 billion by 2045. This dramatic increase in urban populations will inevitably increase the demand for energy, mobility (transportation), water, and other urban services in every city around the world. Without functional governance and management structures that ensure efficient, resilient and sustainable performance in cities, the current urbanization growth might become a catastrophic risk threatening the quality of life of the humanity.

Nov 9th 2026
5-12 Weeks