Executivo de Vendas, Vendas Consultivas e Prospecção (Coursera)

Offered by FIA Business School,
Executivo de Vendas, Vendas Consultivas e Prospecção (Coursera)

Nossas boas-vindas ao Curso Executivo de Vendas, Vendas Consultivas e Prospecção. Neste curso, você aprenderá conceitos e o uso de ferramentas práticas para prospectar clientes e realizar vendas de valor (deixar o preço menos representativo na tomada de compra do cliente). Aprenderá, também, a atuar tecnicamente em todas as etapas do processo de vendas, conquistando a atitude compradora de seus clientes.

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Ao final deste curso, você será capaz de aumentar significativamente seus resultados de vendas, por meio de um comportamento guiado pela alta performance em gestão estratégica de vendas e táticas de abordagens comerciais.
Este curso é composto por quatro módulos, disponibilizados em semanas de aprendizagem. Cada módulo é composto por vídeos, leituras e testes. Ao final de cada módulo, temos uma avaliação de verificação dos conhecimentos.
Estamos muito felizes com sua presença neste curso e esperamos que você tire o máximo de proveito dos conceitos aqui apresentados.

Syllabus

WEEK 1
Comportamentos Ideais para Vendas de Valor
Como se tornar um executivo de vendas de alta performance, como vender valor e deixar o preço menos impactante na tomada de decisão do cliente. Vamos explorar aqui resultados de grandes pesquisas de mercado que revelaram o que vendedores fazem para conquistar a venda de produtos e/ou serviços a um premium price.

WEEK 2
Perguntas Estratégicas e Poderosas
Como atuar estrategicamente como vendedor a partir de um conjunto de perguntas que permitem extrair informações importantes do cliente, bem como ajudá-lo a refletir sobre a importância da solução (produto e/ou serviço) oferecida.

WEEK 3
Processos de Vendas e suas Etapas
Como entender o momento do cliente para adequar a abordagem de vendas corretamente. Potencializar resultados a partir da atuação das etapas técnicas de uma venda e aprimorar resultados comportamentais de abordagem ao cliente.

WEEK 4
Modelo de Gestão de Vendas
Como planejar e mapear estratégias e táticas de vendas a partir de ferramentas assertivas e como conduzir o aprimoramento da performance de resultados em vendas por meio de condutas comportamentais mensuráveis.

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