Free Online Service Design Courses & MOOCs

FutureLearn

Deakin University

Transforming Digital Learning: Learning Design Meets Service Design (FutureLearn)

Teacher Professional Development Business

Discover how to revolutionize your approach to digital learning with 'Transforming Digital Learning'. This FutureLearn course combines learning design with service design principles to equip you with innovative strategies for creating effective online educational experiences. Whether you're a teacher, instructional designer, or edtech enthusiast, this course will help you stay ahead in the rapidly evolving world of digital education.

Mar 7th 2022

2 Weeks

Online Learning Online Teaching Digital Learning

FutureLearn

Keio University

Methodologies for Service Design (FutureLearn)

Business

In an era of rapid change, traditional business strategies may no longer suffice. This course introduces you to service design methodologies that can help you innovate and adapt. With a focus on real-world applications from Japan and beyond, you'll learn how to rethink your approach to business challenges.

Mar 8th 2021

4 Weeks

Business Strategy Innovation Management

FutureLearn

RMIT University

Designing the Future (FutureLearn)

Architecture & Design

Embark on a transformative journey into the world of design with 'Designing the Future'. This course will equip you with innovative design thinking strategies that empower you to approach problems in new and effective ways. Whether it's enhancing customer experiences for businesses or addressing local challenges within communities, this course provides the tools needed to make a meaningful impact.

No sessions available

5-12 Weeks

Design Thinking Contemporary Design Strategic Design

Estrategias digitales y experiencias innovadoras para el turismo (edX)

EdX

The Pontificia Universidad Javeriana,JaverianaX

Estrategias digitales y experiencias innovadoras para el turismo (edX)

Management & Leadership Business

Sumérgete en el mundo del turismo digitalizado y descubre cómo crear experiencias inolvidables para los viajeros. Este curso te ofrece una visión integral de las estrategias digitales aplicadas a la industria del turismo, desde el diseño de servicios hasta la implementación efectiva de campañas de marketing online. Prepárate para innovar y diferenciarte en un mercado en constante evolución.

Self Paced

Self-Paced

Tourism Customer Experience Innovative Business

Culture of Services: Paradox of Customer Relations (edX)

EdX

Kyoto University,KyotoUx

Culture of Services: Paradox of Customer Relations (edX)

Management & Leadership Business

Dive into the fascinating world of customer relations and service-focused industries with 'Culture of Services: Paradox of Customer Relations' on edX. This course offers a fresh, cultural perspective that challenges conventional wisdom about serving customers effectively. Learn how to navigate the complexities of services in our economy, which make up over 70% of advanced economies.

Self Paced

Self-Paced

Services Hospitality Customer Service