Free Online Digital Banking Courses & MOOCs

Fundamentals of Customer Centricity (edX)

EdX

State Bank of India - SBI

Fundamentals of Customer Centricity (edX)

Business

Discover the power of putting your customers first with our comprehensive Fundamentals of Customer Centricity course. Designed for professionals looking to drive profit and gain competitive advantage through exceptional customer experiences, this course will guide you through the principles and practices of a truly customer-centric approach. From understanding customer needs to delivering post-purchase satisfaction, learn how to create lasting relationships that lead to advocacy and growth.

Self Paced

Self-Paced

Business Customer Centricity Digital Banking

EdX

State Bank of India - SBI

Digital Banking Business Model (edX)

Management & Leadership Business

Discover how to build a robust Digital Banking Business Model with our expert-led course on edX. Explore why change is essential, learn effective initiation techniques, and delve into strategic architectural planning to stay ahead in the dynamic world of finance. This course will equip you with the knowledge needed to revolutionize your approach to digital banking.

Self Paced

Self-Paced

Artificial Intelligence Cybersecurity Digital Transformation

EdX

State Bank of India - SBI

Engagement Banking (edX)

Business

Dive into the transformative world of Engagement Banking with this edX course. Designed for professionals in banking and finance, this program explores the impact of digitalization on traditional banking processes and services. Learn how to effectively engage with previously underserved population segments through innovative strategies and technology integration. This course is your gateway to understanding and mastering modern banking practices.

Self Paced

Self-Paced

Finance Banking Customer Centricity