Customer Relationship Management for Marketers Professional Certificate

Customer relationship management being a core component of effective brand visibility and better competitive advantage, professionals today are discovering sustainable approaches for marketing plans.
With a core focus on marketing this tailored program is designed for working professionals to level up their marketing game.
The two courses featured are carefully chosen to represent all the industries and their needs. Right from the basic marketing management to customer relations, this program presents the advancements in customer relationship management and their value in marketing. This professional certification from IIMBx will be a platform for learners from various sectors and fields. It will act as a catalyst to a great learning experience that will come in aid along in your careers.
What you will learn:
Understand marketing concepts in detail.
Interpret industry applications.
Appreciate the strategic and tactical aspects of marketing.
Develop relationship perspective.
Comprehend tools to retain customers and maximize profitability.

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Customer Relationship Management (edX) EdX
Indian Institute of Management, Bangalore,IIMBx

Customer Relationship Management (edX)

Discover the secrets to successful customer relationship management with this in-depth online course from edX. Gain a thorough understanding of CRM concepts, best practices, and how to implement them for long-term profitability. Whether you're new to CRM or looking to refine your existing strategies, this course will equip you with the knowledge and skills needed to foster lasting relationships with customers and drive business success.

Self Paced
Self-Paced
Marketing Essentials (edX) EdX
Indian Institute of Management, Bangalore,IIMBx

Marketing Essentials (edX)

Dive into the basics of marketing management with our introductory course, Marketing Essentials. Gain a solid understanding of key marketing concepts through engaging examples and illustrations. This course is designed for beginners looking to build a strong foundation in marketing theories and practices.

Self Paced
Self-Paced
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