UX Design Fundamentals: Delivering Value to Users (FutureLearn)

Offered by FutureLearn,
UX Design Fundamentals: Delivering Value to Users (FutureLearn)

Learn the role of design thinking in UX – from the five stages of design thinking to defining and creating an ideation plan. Improve product development with design thinking processes. What is design thinking, and what part does it play in the wider scheme of user experience design?

Class Deals by MOOC List - Click here and see FutureLearn's Active Discounts, Deals, and Promo Codes.

This short design thinking course will teach you the basics you need to kickstart your career as a digital designer in UX. You’ll develop the knowledge and skills needed to successfully implement design thinking practices grounded in solid UX fundamentals in the workplace.
By getting to grips with the design thinking framework, you’ll be able to tackle large, complex and even unknown issues within product development. It will give you the tools, skills and mindset to seek out practical and logical innovation, and to take a solution-based view to solving problems as a UX designer.

Empathise to test: the five stages of design thinking
You’ll examine the five-stage design thinking model proposed by the Hasso-Plattner Institute of Design at Stanford University: empathise, define (the problem), ideate, prototype and test. You’ll explore the non-linear nature of this methodology that will allow you to work through obstacles and bring ideas to life.

Understand the design thinking mindset: ideation and implementation
On this course you’ll deep dive into two key design elements – ideation and implementation.
You’ll find out why ideation matters, learn its content and carry out differentiation activities and exercises. You’ll also explore the purpose of implementation, its context, different types of interaction and its requirements in terms of business and resources.
By the end of this course, you’ll have learned how to use a number of powerful tools to help you with the implementation process.
What topics will you cover?

  • Introduction to ideation
  • Brainstorming and prototyping
  • Implementation methods and tools
  • Factors affecting implementation

What will you achieve?
By the end of the course, you‘ll be able to...

  • Define and justify an ideation plan
  • Articulate how to leverage the concepts of diverge/converge in order to find wise solutions
  • Articulate the key elements of an implementation plan
  • Justify the right moment to execute an implementation plan
  • Recognise support mechanisms to keep an implementation plan going

Who is the course for?
This course is ideal for developing theoretical and practical expertise in the fundamentals of design thinking.
You may be an entry-level or intermediate graphic or digital designer, a non-technical digital team leader or an aspiring product manager.
If you want to develop your subject understanding further, you may be interested in these courses from the same provider that share the same overall learning outcomes:

Go to Class
MOOC List is learner-supported. When you buy through links on our site, we may earn an affiliate commission.

Related Courses

Design Principles: an Introduction (Coursera) Coursera
University of California, San Diego

Design Principles: an Introduction (Coursera)

What makes an interface intuitive? How can I tell whether one design works better than another? This course will teach you fundamental principles of design and how to effectively evaluate your work with users. You'll learn fundamental principles of visual design so that you can effectively organize and present information with your interfaces. You'll learn principles of perception and cognition that inform effective interaction design. And you'll learn how to perform and analyze controlled experiments online. In many cases, we'll use Web design as the anchoring domain.

Oct 19th 2026
3 Weeks
UX Web Design: Build User-Centric Websites (Coursera) Coursera
Northeastern University

UX Web Design: Build User-Centric Websites (Coursera)

Welcome to UX Web Design: Build User-Centric Websites. Jumpstart your journey in UX design with this course, blending theory and practice to teach you the essentials. Learn key UX principles, align products with user needs, and dive into user research to craft intuitive and engaging digital experiences. Gain hands-on experience in creating wireframes and prototypes, using tools like Balsamiq to bring your designs to life. This course sets the foundation for anyone looking to create user-centered websites and apps, providing the skills needed to innovate and meet user expectations effectively.

Oct 26th 2026
5-12 Weeks
Creative Problem Solving: Design Thinking in Health and Social Care (FutureLearn) FutureLearn
St George's, University of London

Creative Problem Solving: Design Thinking in Health and Social Care (FutureLearn)

Learn how design thinking can be applied in health and social care settings to drive innovation and approach challenges. Explore how design thinking can be applied in health and social care. Healthcare systems face many issues: increasing demand, limited budgets, and major health challenges like ageing populations. New approaches are needed to ensure healthcare systems are working as well as they can.

Self Paced
2 Weeks
The Art of Negotiation (Coursera) Coursera
University of California, Irvine

The Art of Negotiation (Coursera)

The art of negotiation comes into play daily in the life of employees at all levels and in every position. Participants explore how current approaches to negotiation strategy and tactics are used, what negotiation entails, types of negotiation relationships that exist from hard bargain to win-win, to fully partnered relationships and personal ones. The course explores the personal and behavioral characteristics of an effective negotiator. Participants discuss how empowerment, power, and authority affect the negotiation process and outcome. Topics include how important it is to plan and prepare for a negotiation session.

Oct 26th 2026
4 Weeks
Designing the Future (FutureLearn) FutureLearn
RMIT University

Designing the Future (FutureLearn)

Learn contemporary design approaches that you can use to work through problems in the world around you. Design can offer new and interesting ways to think about and work through complex issues and situations. That’s why large organisations are now calling on designers to help understand customer relations, and why many designers are now working in communities to find ways to solve local problems.

No sessions available
5-12 Weeks
Innovation Management: Winning in the Age of Disruption (FutureLearn) FutureLearn
University of Leeds

Innovation Management: Winning in the Age of Disruption (FutureLearn)

Learn how successful organisations like IBM manage innovation to disrupt markets and achieve business advantage. Find out how to manage innovation and make it happen in your organisation. This course from the Leeds University Business School will show you how to manage innovation through real-life examples from IBM. You’ll identify challenges to innovation management and develop an innovation strategy.

Sep 4th 2023
2 Weeks
UX Design Fundamentals: Creating Business Outcomes (FutureLearn) FutureLearn
FutureLearn

UX Design Fundamentals: Creating Business Outcomes (FutureLearn)

Uncover the role of business strategy and adopt a customer-centric mindset to become a successful user experience designer. Create added value to your business with insightful user research. How can a UX (user experience) designer add value to a business across all levels and all team levels? This short UX design course will teach you how the core fundamentals of UX design foster collaborative thinking, drive engagement and ensure better business.

May 23rd 2022
4 Weeks
Innovation Management: Winning in the Age of Disruption (Coursera) Coursera
University of Leeds

Innovation Management: Winning in the Age of Disruption (Coursera)

Not all organisations innovate, and those that do often find it difficult to initiate, develop, and deliver innovation consistently. Innovation management is crucial in leading valuable change and profits for companies of all sizes. This course will give you the skills for successful strategic innovation by exploring how the world’s most successful businesses use systematic processes to harness its power. You will learn about disruptive innovation and how businesses need to have an innovation strategy in place to stay ahead of the competition.

Oct 26th 2026
2 Weeks
Vozes da Mudança Social (Coursera) Coursera
Laureate Education

Vozes da Mudança Social (Coursera)

Em tempos de instabilidade política, desequilíbrio ambiental e desigualdade social, jovens agentes de mudanças sociais estão liderando o caminho para solucionar os desafios da atualidade. O que você está fazendo para gerar mudanças positivas e sustentáveis? O programa Vozes da Mudança Social é um curso on-line, gratuito e de curta duração, elaborado e ministrado por oito jovens empreendedores.

Oct 26th 2026
5-12 Weeks
Introduction to Digital Transformation: Understand and Manage Digital Transformation in the Workplace (FutureLearn) FutureLearn
Media Design School

Introduction to Digital Transformation: Understand and Manage Digital Transformation in the Workplace (FutureLearn)

Improve your skills and knowledge of digital transformation and how to manage the process of technological change. Build skills for the future work landscap. In this course from the Media Design School, you’ll explore the future of the work landscape and how technology continues to redefine it through the process of digital transformation.

Jun 27th 2022
5-12 Weeks
UX Design Strategy and Application: Customer Profiling and Design Sprints (FutureLearn) FutureLearn
FutureLearn

UX Design Strategy and Application: Customer Profiling and Design Sprints (FutureLearn)

Learn about the role of customer profiling and design sprints in creating positive user experiences. Explore customer profiling and user personas. 70% of people managers have increased the headcount of their design team in the past year, and UX designers are in particularly high demand. The chief responsibility of a UX designer is to optimise customer experiences across new products and existing offerings.

May 23rd 2022
4 Weeks