Free Online Service Innovation Courses & MOOCs

Coursera

Starweaver

Effective Service Innovation by Design in Hotel Management (Coursera)

Management & Leadership Business

Transform the way you approach hotel management with our 'Effective Service Innovation by Design' course. Designed specifically for those in the hospitality industry, this course will equip you with the tools to innovate services that meet and exceed customer expectations, driving both satisfaction and profitability. Dive into a world where service design meets strategic thinking.

Jun 15th 2026

4 Weeks

Design Thinking Collaboration Service Innovation

Coursera

Northeastern University

Engaging in Service Innovation and Management (Coursera)

Management & Leadership Business

Take your understanding of service innovation and management to the next level with this specialized online course. Following on from 'Introduction to Service Innovation and Management', this course delves deeper into the tools and techniques required for effective healthcare service/process redesign. Equip yourself with the knowledge to drive meaningful change in service delivery, improving outcomes and patient experiences.

Jun 2nd 2026

4 Weeks

Management Leadership Decision Making

Coursera

Northeastern University

Introduction to Service Innovation and Management (Coursera)

Management & Leadership

Embark on a transformative journey with our Introduction to Service Innovation and Management course, designed specifically for professionals in the healthcare sector. Whether you're a provider, payer, or administrator, this course will equip you with the knowledge and skills needed to successfully innovate and manage services effectively. Ideal for those looking to enhance their career prospects within healthcare or make a transition into the field.

Jun 1st 2026

4 Weeks

Planning Management Organizational Culture

KAU

Karlstad Business School

Making Sense of Service Logic (KAU)

Management & Leadership Marketing & Communication

Dive into 'Making Sense of Service Logic' - an insightful course designed for companies transitioning from product-centric to service-oriented models. Explore the essential theories and concepts that drive successful service innovation, and learn how to adapt your company's mindset for enhanced value creation through advanced services. With practical examples from diverse sectors, this course will equip you with the tools needed to navigate the evolving business landscape.

No sessions available

5-12 Weeks

Customer Experience Service Innovation Service Logic

Para servirte: la guía para adoptar un servicio más humanista e innovador (edX)

EdX

The Pontificia Universidad Javeriana,JaverianaX

Para servirte: la guía para adoptar un servicio más humanista e innovador (edX)

Management & Leadership Business

Este curso 'Para servirte: la guía para adoptar un servicio más humanista e innovador' te ofrece una perspectiva única sobre cómo integrar el servicio con un enfoque humanista y la innovación en tu vida personal y profesional. A través de este programa, aprenderás a aplicar estas estrategias para impulsar la competitividad y contribuir a la reactivación económica global.

No sessions available

5-12 Weeks

Debugging Business Innovations Service Innovation