Improvement Techniques and Control Tools (Coursera)

This may involve changing the process, introducing new tools or technologies, or implementing best practices. The course also delves into the importance of continuously refining and optimizing the process to maximize the impact of the improvement solutions.
Further, you will learn how to establish control measures to monitor the process and ensure it stays on track after the improvements are implemented. Finally, the course delves into the criticality of sustaining the implemented improvements for long-term benefit. You will learn how to implement mechanisms to sustain the improvements, such as conducting employee training, regular measurement practices, periodic reviews, and continuous improvement efforts.
This course is part of the ASQ-Certified Six Sigma Yellow Belt Exam Prep Specialization Specialization.

What you'll learn

• Implement the identified solutions to bring improvement by making process amendments and introducing new tools or technologies.
• Optimize the process to maximize the impact of the improvement solutions.
• Define and implement control measures to monitor the process and ensure it stays on track.
• Implement mechanisms to sustain the improvements over the long term.

Syllabus

Lean tools and techniques for process improvement
In this module, you will be introduced to the core principles and methodologies of Lean thinking. You will gain insight into essential Lean tools and techniques such as the five Ss (5S), 5S plus safety, and 6S and single-minute exchange of die (SMED), enabling you to lead process improvement initiatives within your organizations successfully. You will learn to implement SMED, a Lean tool used in manufacturing, to decrease the equipment changeover time. Additionally, you will be introduced to 5S, another Lean tool that represents the steps needed to accomplish this objective, namely, sort, set, shine, standardize, and sustain. The key objective of 5S is to create an uncluttered environment that enables people to carry out their job responsibilities without wasting time and reducing the risk of injury.

Lean Tools: Essentials of poka-yoke
This module introduces you to another powerful and effective Lean tool, poka-yoke, which was developed as a key component of the Toyota Production System (TPS). Poka-yoke is a process improvement technique, literally meaning “avoiding mistakes or errors.” It was developed in the 1960s by Shigeo Shingo. This technique significantly decreases the number of defects produced and is also known as error-proofing. In this module, you will learn about some real-life examples of poka-yoke and how to implement this technique by eliminating opportunities for defects or errors.

Eight types of wastes
In this module, you will learn about the concept of the eight wastes or 8 forms of waste, which is a fundamental Lean manufacturing and Six Sigma principle. The various non-value-added activities and inefficiencies within a process are known as the eight types of waste. Finding and reducing or eliminating these wastes can cut down your organization’s costs, chances of accidents, and lead times and make both employees and end customers happier. Waste reduction is a fundamental concept in Lean Six Sigma, and this module will equip you with the knowledge and tools needed to improve efficiency, productivity, and quality within your process and organization.

Control Charts
In this module, you will gain an overview of control charts and their application in process monitoring and quality control. Control charts determine if a process is in control or is stable or if it is out of control and requires some adjustment. Control charts are beneficial for your organization as you need to take some action to correct the variations that could have a negative impact on your business. You will learn about specific control charts for continuous data and how to create and interpret these charts, analyze patterns, and make data-driven decisions to improve process stability and performance. The module combines theoretical knowledge with practical exercises and case studies to equip you with the skills to implement control charts in various industries.

Peer-Reviewed Assignment
In this module, you will work on a peer-review assignment, which is based on the concepts taught in the Improvement Techniques and Control Tools course. In this assignment, you will apply your knowledge about Poka-Yoke to identify how various Poka-Yoke techniques are used in real life. This will encourage you to look around and study from examples in everyday life.