This course is designed for professionals interested in learning the principles of Lean Sigma, the DMAIC process and DFSS. This course is number 3 of 8 in this specialization dealing with topics in the Define Phase of Six Sigma. Professionals with some completed coursework in statistics and a desire to drive continuous improvement within their organizations would find this course and the others in this specialization appealing.
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Method of assessment consists of several formative and summative quizzes and a multi-part peer reviewed project completion regiment.
Syllabus
WEEK 1: Voice of the Customer
WEEK 2: Business Case and Project Charter
WEEK 3: Project Management Tools
WEEK 4: Analytical Tools
WEEK 5: Course 3 Summative Deliverables