Coursera

Comportamento e Marketing Digital (Coursera)

Offered by FIA Business School,

Nossas boas-vindas ao Curso Comportamento e Marketing Digital. Neste curso, você aprenderá como uma organização pode analisar o comportamento do consumidor no ambiente digital. Ao final deste curso, você será capaz de analisar, compreender e planejar a jornada do seu cliente no ambiente digital.

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Este curso é composto por quatro módulos, disponibilizados em semanas de aprendizagem. Cada módulo é composto por vídeos, leituras e testes de verificação de aprendizagem. Ao final de cada módulo, temos uma avaliação de verificação dos conhecimentos.
Estamos muito felizes com sua presença neste curso e esperamos que você tire o máximo de proveito dos conceitos aqui apresentados.
Bons estudos!
Course 2 of 4 in the Marketing e o Consumidor no Ambiente Digital Specialization.

Syllabus

WEEK 1
Comportamento do Consumidor Digital
Este módulo irá abordar o processo decisório do consumidor no ambiente online. Isso significa compreender a jornada que o cliente atravessa para chegar até a compra no ambiente virtual. Iremos compreender como a Internet trouxe novas possibilidades para as organizações.

WEEK 2
Marketing Digital é para Todo Mundo?
Este módulo aborda como estão interligadas as estratégias de marketing e as ferramentas de marketing digital.

WEEK 3
Uma Estrutura para o Marketing Digital
Neste módulo, serão abordados os principais aspectos do marketing operacional (Preço, Praça, Produto e Preço) no contexto do marketing integrado.

WEEK 4
Compreender os Clientes (ICP)
Neste módulo, será discutida a importância do cliente na definição das estratégias da empresa. O foco será centrado no alinhamento das estratégias e objetivos com determinado perfil de consumidor.

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