Explore the impact of compassionate care and learn how to implement behaviour change tools and techniques in your organisation. Learn how compassion in health and social care can transform lives. The importance of compassion in health and social care cannot be underestimated. On this course, you will study compassionate care in theory and practice.
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Using recent case studies, you will explore the need for organisations to take a person-centred approach to the care of their patients, and also their staff.
You will consider different positive examples of compassionate care in action, and identify the factors which led to a positive outcome for the patient. You will also learn behaviour change techniques and how to implement them to enhance compassionate care in your organisation.
What topics will you cover?
Week 1 - What is compassionate care? - how do you develop relationship-centred practice? The 7C’s of caring conversations
Week 2 - Practising compassion every day - how do you design a compassionate environment, gathering input from service users, person-centred end-of-life care and practicing self-care
Week 3 - Creating a compassionate culture - perspectives on leadership, challenging conversations in a care setting, practical approaches to encourage compassionate care
By the end of the course, you'll be able to...
- Explore the reasons for and consequences of care that is not compassionate
- Describe compassionate care and observe how this is articulated in the real world
- Debate the factors that motivate compassionate care
- Identify attributes to develop in practice for improving care provision
- Discuss the nature of leading and influencing compassionate care
- Describe the concepts of relationship-centred practice and humanising healthcare
- Apply behaviour change techniques to help change how care is provided
