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Contact Center AI: Conversational Design Fundamentals (Coursera) Coursera
Google Cloud

Contact Center AI: Conversational Design Fundamentals (Coursera)

CS: Information & Technology

Dive into 'Contact Center AI: Conversational Design Fundamentals' and unlock the potential of Contact Center Artificial Intelligence (CCAI) for designing superior conversational solutions. This course will equip you with the skills needed to develop engaging, efficient, and intelligent virtual agents using Dialogflow, Agent Assist, and Insights. Perfect for professionals aiming to revolutionize customer interactions.

Jun 17th 2024
3 Weeks
Dialogflow Coursera Plus Customer Experiences with Contact Center AI Specialization
Details
Migrating to Google Cloud en Español (Coursera) Coursera
Google Cloud

Migrating to Google Cloud en Español (Coursera)

CS: Information & Technology

Este curso en español te guía por el proceso de migración a Google Cloud, ofreciendo conocimientos clave sobre cómo trasladar tus operaciones actuales al poderoso entorno de Google Cloud Platform. Desde conceptos básicos hasta prácticas avanzadas como configurar redes y administrar identidades, este curso está diseñado para facilitar una transición suave y efectiva.

Jun 17th 2024
5-12 Weeks
Networks Cloud Computing GCP
Details
Contact Center AI: Operations and Implementation (Coursera) Coursera
Google Cloud

Contact Center AI: Operations and Implementation (Coursera)

Robotics & Computer Vision

Discover how to effectively incorporate Artificial Intelligence (AI) into your contact center operations with our 'Contact Center AI: Operations and Implementation' course. This program is designed for professionals looking to leverage AI technologies like Agent Assist, Dialogflow, and APIs to improve customer interactions, streamline processes, and boost overall efficiency within their contact centers.

Jun 10th 2024
3 Weeks
Artificial Intelligence Information Technology Cloud Computing
Details
Virtual Agent Development in Dialogflow CX for Citizen Devs (Coursera) Coursera
Google Cloud

Virtual Agent Development in Dialogflow CX for Citizen Devs (Coursera)

CS: Information & Technology

Embark on a journey into the world of Customer Experiences with Contact Center AI through 'Virtual Agent Development in Dialogflow CX for Citizen Developers'. This course is part of an exclusive series aimed at empowering you to build sophisticated virtual agents capable of handling complex customer interactions. Learn how to integrate voice (telephony) as a communication channel within your conversational solutions, all while leveraging the power of Google's Dialogflow CX platform.

Jun 10th 2024
5-12 Weeks
Coursera Plus Conversational Design Virtual Agent
Details
Virtual Agent Development in Dialogflow ES for Citizen Devs (Coursera) Coursera
Google Cloud

Virtual Agent Development in Dialogflow ES for Citizen Devs (Coursera)

CS: Information & Technology

Dive into 'Virtual Agent Development in Dialogflow ES for Citizen Devs', a comprehensive guide designed for citizen developers eager to harness the power of Contact Center AI. This course will equip you with the skills needed to build, test, and optimize conversational solutions using Google's Dialogflow ES platform. Whether you're new to virtual agents or looking to refine your existing skills, this course offers practical insights and best practices.

Jun 10th 2024
2 Weeks
Coursera Plus Conversational Design Virtual Agent
Details
Virtual Agent Development in Dialogflow CX for Software Devs (Coursera) Coursera
Google Cloud

Virtual Agent Development in Dialogflow CX for Software Devs (Coursera)

CS: Information & Technology

Dive into 'Virtual Agent Development in Dialogflow CX for Software Devs', a comprehensive course that builds on your existing knowledge of AI-powered contact centers. This course is perfect for software developers eager to delve deeper into crafting sophisticated virtual agents capable of handling complex conversations and dynamic data retrieval. Learn how to optimize, test, and refine your virtual agent solutions using advanced features in Dialogflow CX.

Jun 10th 2024
2 Weeks
Customer Experience Coursera Plus Virtual Agent
Details
Deploying and Managing Windows Workloads on Google Cloud (Coursera) Coursera
Google Cloud

Deploying and Managing Windows Workloads on Google Cloud (Coursera)

CS: Information & Technology

Discover the power of deploying and managing Microsoft Windows workloads on Google Cloud with this comprehensive course. Designed for IT professionals and developers, this program covers everything from planning and configuring Windows Server and SQL Server to leveraging identity solutions and operating workloads efficiently within Google's robust cloud infrastructure.

May 27th 2024
1 Week
Windows Google Cloud Coursera Plus
Details
Develop and Deploy Windows Applications on Google Cloud Platform (Coursera) Coursera
Google Cloud

Develop and Deploy Windows Applications on Google Cloud Platform (Coursera)

Security & Networking

Discover how to efficiently deploy and manage Windows-based applications on Google Cloud Platform. This comprehensive course will guide you through setting up Windows environments, managing databases like SQL Server, and developing and deploying ASP.NET applications across different GCP services such as Compute Engine, App Engine, and Container Engine. Whether you're a developer looking to expand your cloud deployment skills or an IT professional aiming to enhance your organization's application hosting capabilities on Google Cloud, this course is designed for you.

Mar 18th 2024
1 Week
Google App Engine GCP Workload Optimization
Details
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