Dialogflow

Coursera

Google Cloud

Contact Center AI: Conversational Design Fundamentals (Coursera)

CS: Information & Technology

Dive into 'Contact Center AI: Conversational Design Fundamentals' and unlock the potential of Contact Center Artificial Intelligence (CCAI) for designing superior conversational solutions. This course will equip you with the skills needed to develop engaging, efficient, and intelligent virtual agents using Dialogflow, Agent Assist, and Insights. Perfect for professionals aiming to revolutionize customer interactions.

Jun 17th 2024

3 Weeks

Dialogflow Coursera Plus Customer Experiences with Contact Center AI Specialization

Coursera

Coursera Project Network

Create Your First Chatbot Using Google Dialogflow (Coursera)

CS: Software Engineering

In this comprehensive one-hour guided project, we'll dive into creating a practical chatbot designed to streamline customer interactions and order placement at a Burger Shop. Utilizing Google Dialogflow, a leading natural language understanding platform, you will learn the ins and outs of designing and integrating conversational user interfaces into various applications. Whether you're looking to enhance your own business's customer service or seeking to develop new skills in chatbot creation, this course is for you.

Mar 7th 2022

Self-Paced

Google Chatterbot Chatbots

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