Coursera
Google Cloud
Virtual Agent Development in Dialogflow CX for Citizen Devs (Coursera)
Embark on a journey into the world of Customer Experiences with Contact Center AI through 'Virtual Agent Development in Dialogflow CX for Citizen Developers'. This course is part of an exclusive series aimed at empowering you to build sophisticated virtual agents capable of handling complex customer interactions. Learn how to integrate voice (telephony) as a communication channel within your conversational solutions, all while leveraging the power of Google's Dialogflow CX platform.
