Customer Relationship

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Managing Customer Relationships in the Digital Environment (edX) EdX
University of Maryland, College Park,University System of Maryland - USM,USMx,UMD

Managing Customer Relationships in the Digital Environment (edX)

Management & Leadership Business

Discover how to transform your approach to customer engagement in the digital age with our 'Managing Customer Relationships in the Digital Environment' course. By focusing on Customer Lifetime Value (CLV) concepts, you'll learn to enhance firm value, make informed customer selections, and design effective loyalty programs. This course is designed for professionals looking to leverage their digital marketing data into actionable insights that drive customer retention and growth.

Self Paced
Self-Paced
Consumer Customer Relationship Lifetime Value
Details
Culture of Services: Paradox of Customer Relations (edX) EdX
Kyoto University,KyotoUx

Culture of Services: Paradox of Customer Relations (edX)

Management & Leadership Business

Dive into the fascinating world of customer relations and service-focused industries with 'Culture of Services: Paradox of Customer Relations' on edX. This course offers a fresh, cultural perspective that challenges conventional wisdom about serving customers effectively. Learn how to navigate the complexities of services in our economy, which make up over 70% of advanced economies.

Self Paced
Self-Paced
Services Hospitality Customer Service
Details
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