Customer Journey Map

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Foundations of Digital Marketing and E-commerce (Coursera) Coursera
Google

Foundations of Digital Marketing and E-commerce (Coursera)

Marketing & Communication Business

Embark on a transformative learning journey with 'Foundations of Digital Marketing and E-commerce' on Coursera. This foundational course is part of a seven-course series designed to prepare you for entry-level positions in digital marketing and e-commerce. Dive into the world of attracting customers, engaging them through various digital channels, and driving transactions. Explore roles within organizations, understand the marketing funnel, and learn how it shapes the customer journey.

Jun 22nd 2026
4 Weeks
Marketing Digital Marketing E-Commerce
Details
How to Enhance Your Creative Empathy (FutureLearn) FutureLearn
D&AD

How to Enhance Your Creative Empathy (FutureLearn)

Art and Culture

Dive into 'How to Enhance Your Creative Empathy' and transform your approach to creativity. This course, offered by FutureLearn, teaches you the art of connecting with your audience on a deeper level, ensuring your creative work not only stands out but also delivers results. By focusing on human connection and empathy, you'll be able to craft content that truly resonates with your target customers.

May 23rd 2022
3 Weeks
Creativity Research Audiences
Details
Build a Customer Journey Map with UXPressia (Coursera) Coursera
Coursera Project Network

Build a Customer Journey Map with UXPressia (Coursera)

CS: Design & Product

Discover the art of mapping out the entire customer experience with our 'Build a Customer Journey Map with UXPressia' course. This comprehensive guide will teach you how to visualize and optimize the path users take when interacting with your products, focusing on an online car buying journey. By the end of this course, you'll be equipped with the skills to create compelling customer journey maps that can drive business growth.

Mar 14th 2022
Self-Paced
Ideation Customer Experience Stakeholders
Details
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