Nao Sato

Nao is a Ph. D candidate of Graduate School of Informatics, Kyoto University. He has studied services with Yutaka since 2013 and received MBA from Graduate School of Management, Kyoto University. In this course, he assists in conducting the course and introduces a part of his study as a subject matter expert.

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Culture of Services: New Perspective on Customer Relations (edX) EdX
Kyoto University,KyotoUx

Culture of Services: New Perspective on Customer Relations (edX)

Humanities Social Sciences

Dive into the world of customer service with our 'Culture of Services: New Perspective on Customer Relations' course, available on edX. This comprehensive program explores the intricate social and cultural aspects that shape how customers and providers interact. Learn to co-create value through extended interactions and elevate your customer relations game.

No sessions available
5-12 Weeks
Business Management Customer Service
Details
Culture of Services: Paradox of Customer Relations (edX) EdX
Kyoto University,KyotoUx

Culture of Services: Paradox of Customer Relations (edX)

Management & Leadership Business

Dive into the fascinating world of customer relations and service-focused industries with 'Culture of Services: Paradox of Customer Relations' on edX. This course offers a fresh, cultural perspective that challenges conventional wisdom about serving customers effectively. Learn how to navigate the complexities of services in our economy, which make up over 70% of advanced economies.

Self Paced
Self-Paced
Services Hospitality Customer Service
Details
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