Mark Newman

I'm a team manager in the Customer experience contact centre dealing with applicant queries.

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Evaluating Designs with Users (Coursera) Coursera
University of Michigan

Evaluating Designs with Users (Coursera)

Immerse yourself in a course designed for those who want to ensure their systems truly work for users. 'Evaluating Designs with Users' teaches you how to conduct effective user tests, gathering crucial insights into usability and satisfaction. Learn the essential techniques to refine your designs based on real-world interactions.

Jun 15th 2026
4 Weeks
Introduction to User Experience Principles and Processes (Coursera) Coursera
University of Michigan

Introduction to User Experience Principles and Processes (Coursera)

Embark on a journey into the world of user experience (UX) with our introductory course. Designed for beginners, this program will guide you through essential concepts in UX research and design. From conducting insightful interviews to evaluating systems and applying principles of good design, you'll gain the skills needed to create compelling digital experiences.

Jun 15th 2026
5-12 Weeks
Smart Choices: Broadening Your Horizons (FutureLearn) FutureLearn
UCAS

Smart Choices: Broadening Your Horizons (FutureLearn)

Embark on a journey to explore the myriad options in UK higher education with 'Smart Choices: Broadening Your Horizons' – an insightful course designed by UCAS. This free online program is tailored for students who are feeling overwhelmed by the multitude of subjects, universities, and pathways available. With expert guidance, you'll learn how to make informed decisions about your future studies and career.

No sessions available
2 Weeks
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