CEO of Knowledge Accelerators. 40 years of Customer Service Experience. Executive with Multibillion dollar Customer Service and ITSM Outsourcers.
Coursera
Unlock the potential of your workforce by embracing inclusivity through accessible work environments. This course explores the importance of assistive technologies in supporting individuals with disabilities, ensuring a more equitable and productive workplace for all.
Coursera
Discover the transformative potential of data analysis with 'Data-Driven Decisions with Power BI'. This course is designed for beginners, offering a hands-on approach to mastering the Power BI desktop application and service. Gain insights into managing pages, understanding visualizations, and importing, cleaning, transforming, and modeling your own data.
Coursera
Elevate your data analysis capabilities by moving from Excel to Power BI. This course is tailored for users familiar with Excel, aiming to bridge the gap into Microsoft's powerful data visualization tool. Learn how to transform raw data into insightful reports and dashboards that can drive informed decision-making in your organization.
Coursera
Dive into 'The ABC's of GDPR: Protecting Privacy in an Online World' – an essential course for professionals handling personal data. Gain insights into GDPR compliance, the rights of individuals, organizational responsibilities, and the implications of non-compliance. Perfect for business professionals, web designers, and anyone dealing with personal data online.