Google Cloud Training

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Cloud Operations and Service Mesh with Anthos (Coursera) Coursera
Google Cloud

Cloud Operations and Service Mesh with Anthos (Coursera)

Dive into the world of hybrid cloud infrastructure management with our 'Cloud Operations and Service Mesh with Anthos' course. This foundational learning path will guide you through planning and creating Anthos environments, focusing on building efficient multi-cluster Kubernetes infrastructures using containers and Anthos. Ideal for those who have already explored Architecting with GKE and are eager to deepen their expertise.

Jan 6th 2025
5-12 Weeks
Application Development with Cloud Run (Coursera) Coursera
Google Cloud

Application Development with Cloud Run (Coursera)

Discover the power of modern cloud-native app development with our Application Development with Cloud Run course on Coursera. This comprehensive program will guide you through designing, implementing, deploying, securing, managing, and scaling applications using Google Cloud Run's cutting-edge capabilities. Whether you're a beginner or an experienced developer looking to enhance your skills, this course offers hands-on labs and expert instruction to help you leverage the full potential of cloud computing.

Sep 2nd 2024
5-12 Weeks
Contact Center AI: Conversational Design Fundamentals (Coursera) Coursera
Google Cloud

Contact Center AI: Conversational Design Fundamentals (Coursera)

Dive into 'Contact Center AI: Conversational Design Fundamentals' and unlock the potential of Contact Center Artificial Intelligence (CCAI) for designing superior conversational solutions. This course will equip you with the skills needed to develop engaging, efficient, and intelligent virtual agents using Dialogflow, Agent Assist, and Insights. Perfect for professionals aiming to revolutionize customer interactions.

Jun 17th 2024
3 Weeks
Migrating to Google Cloud en Español (Coursera) Coursera
Google Cloud

Migrating to Google Cloud en Español (Coursera)

Este curso en español te guía por el proceso de migración a Google Cloud, ofreciendo conocimientos clave sobre cómo trasladar tus operaciones actuales al poderoso entorno de Google Cloud Platform. Desde conceptos básicos hasta prácticas avanzadas como configurar redes y administrar identidades, este curso está diseñado para facilitar una transición suave y efectiva.

Jun 17th 2024
5-12 Weeks
Contact Center AI: Operations and Implementation (Coursera) Coursera
Google Cloud

Contact Center AI: Operations and Implementation (Coursera)

Discover how to effectively incorporate Artificial Intelligence (AI) into your contact center operations with our 'Contact Center AI: Operations and Implementation' course. This program is designed for professionals looking to leverage AI technologies like Agent Assist, Dialogflow, and APIs to improve customer interactions, streamline processes, and boost overall efficiency within their contact centers.

Jun 10th 2024
3 Weeks
Virtual Agent Development in Dialogflow CX for Citizen Devs (Coursera) Coursera
Google Cloud

Virtual Agent Development in Dialogflow CX for Citizen Devs (Coursera)

Embark on a journey into the world of Customer Experiences with Contact Center AI through 'Virtual Agent Development in Dialogflow CX for Citizen Developers'. This course is part of an exclusive series aimed at empowering you to build sophisticated virtual agents capable of handling complex customer interactions. Learn how to integrate voice (telephony) as a communication channel within your conversational solutions, all while leveraging the power of Google's Dialogflow CX platform.

Jun 10th 2024
5-12 Weeks
Virtual Agent Development in Dialogflow ES for Citizen Devs (Coursera) Coursera
Google Cloud

Virtual Agent Development in Dialogflow ES for Citizen Devs (Coursera)

Dive into 'Virtual Agent Development in Dialogflow ES for Citizen Devs', a comprehensive guide designed for citizen developers eager to harness the power of Contact Center AI. This course will equip you with the skills needed to build, test, and optimize conversational solutions using Google's Dialogflow ES platform. Whether you're new to virtual agents or looking to refine your existing skills, this course offers practical insights and best practices.

Jun 10th 2024
2 Weeks