Want happier customers, higher sales, and better engagement? Discover how surveys can unlock the insights you need to make smarter decisions for your business! Whether you’re an entrepreneur, freelancer, or creative, success starts with knowing exactly what your customers want! In this step-by-step introductory class, SurveyMonkey's Sarah Cho breaks down the survey process into simple steps designed to unlock the answers you need to launch your side hustle, improve your product, or back up your big pitch using real customer insights.
Key lessons cover:
- Planning surveys that help you hit your goals
- Writing questions your customers actually want to answer
- Reaching the right audience at the right time
- Acting on your survey results––no math required!
Plus, each lesson is packed with Sarah's pro tips, resource recommendations, and real-world examples both playful and professional.
By the end of this 90-minute class, you'll be ready to push send on your first customer survey, plus have a toolbox of tips to power your confidence, goals, and growth into the future!
Download the class workbook and start working on your survey!
Whether you're surveying your customers or your friends, use the project space to share your goals, progress, and insights.
As you work, consider the following questions:
- What's the one question you hope to answer with your survey?
- Who's your target audience? How do you plan to reach them?
- Did you make any changes to your survey after testing?
- Once you complete your survey, how do you plan to act on the results?
Use the project space to survey your classmates, share a page from your workbook, or reveal your findings. We can't wait to see what you're working on!
