This course will unlock the key metrics, strategies and techniques to create psychological safety in order to build effective remote teams. Psychological safety is the determining factor in effective, high-performing teams. Upwork estimates 22% of the workforce (36.2 million Americans) will work remotely by 2025.
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With ever-increasing numbers of remote teams working within a virtual environment, it is crucial to understand the subtle yet simple ways we can build a virtual workplace that is a safe space, allows for risk-taking, brainstorming, building trust, dependability, and where every person is a contributor. Remote teams and virtual meetings are here to stay in some form.
This course is part of the Digital Teamwork and Business Skills Professional Certificate.
What you'll learn
The Psychological Safety: Keys to Effective Virtual Teamwork course is designed to:
- Enhance your understanding of how to create psychological safety including emotional intelligence and core components of building trust
- Utilize theories and models to analyze virtual team situations
- Assess your own levels of psychological safetyand interpersonal risk
- Identify gaps in your personal practice in order to better extend psychological safety to others
- Create a virtual user manual as a guide and communication tool for team members on how you work best and how best to work with you
- Develop practical ways to create psychological safety for the virtual workplace
- Set goals for increasing psychological safety in your remote team, and ultimately team performance
Syllabus
Week 1: What is Psychological Safety?
Week 2: Analyze a Team
Week 3: Analyze your Psychological Safety
Week 4: Putting it all Together
