Management of Urban Infrastructures – part 1 (Coursera)

Management of Urban Infrastructures – part 1 (Coursera)

Sustainability, Resilience and Efficiency are fundamental considerations for city managers in managing urban infrastructures. Today, more than 3.9 billion people, making up more than 54% of the global population, live in cities. Urbanization is expected to continue in the coming years, raising the urban population to 6.0 billion by 2045. This dramatic increase in urban populations will inevitably increase the demand for energy, mobility (transportation), water, and other urban services in every city around the world. Without functional governance and management structures that ensure efficient, resilient and sustainable performance in cities, the current urbanization growth might become a catastrophic risk threatening the quality of life of the humanity.

Class Deals by MOOC List - Click here and see Coursera's Active Discounts, Deals, and Promo Codes.

Sustainable development in 21st century can only be realized by introducing innovations in both management and operations of urban infrastructures systems. Developing management practices that effectively integrates the processes of urban planning with urban infrastructures planning and management is a challenging goal that many cities are struggling with nowadays, but is a must for transforming cities to sustainable and resilient engines of growth in both developing and developed economies.
This course will provide you with the basic principles of urban infrastructure management that are fundamental for building prosperous cities that are sustainable, resilient and efficient.
In order to obtain a certificate for this course, the participants have to pass four graded quizzes and complete four mandatory assignments, plus a final exam. In addition to the graded assignments students have the option to write a 7-10 page peer-reviewed case study about management of energy OR transportation system in their city (on your own choice).
The best case studies will be also evaluated by our jury at IGLUS and the authors of the 3 best case studies will win a full tuition fee waiver scholarship to enroll in the IGLUS professional training program in Spring 2017.

Syllabus

WEEK 1
Introduction to Urban Infrastructures - Introduction to MUI MOOC
Welcome to the 1st block: an Introduction to Urban Infrastructures. In this block we will start by exploring the key challenges faced by urban infrastructures (1-2), and then we will learn about the main urban infrastructure systems (1-3), and their main dimensions (1-4). Finally, Mr. Vincent Lusser will provide us with a practitioner’s perspective on urban infrastructures (1-5). To complete this block, first watch the five videos, and visit the discussion forum where other learners and our TA team will answer any questions and facilitate a debate on the concepts treated in the section. After watching the videos, make sure to read the reading assigned for the block. In it, you will find a summary of the lecture content, and an illustrative case study of the urban infrastructure challenges facing Mexico City, the largest urban agglomeration in the Western hemisphere. Finally, when you feel ready, complete the quiz “What did I learn in Block 1?” to assess your knowledge, and Short Answer Assignment 1, to apply what you have learned to your own city.

WEEK 2
Introduction to Principles of Urban Infrastructure Management
Welcome to the 2nd block: an Introduction to Principles of Urban Infrastructure Management. In this block, we first answer the question: “What do urban infrastructure managers do?” (2-1), and then we study how to manage different stakeholders and their associated performance objectives (2-2). Next, we will learn about the main dimensions for urban infrastructure management (2-3), the main schools of thought in managing urban infrastructure systems (2-4), and we will finish with an interview with Mr. Christoph Rothballer, from Boston Consulting Group (2-5). Once you have watched the five videos in this block, you may want to visit the discussion forums where you can express your doubts and debate the contents of the lectures. In the 2nd block reading, you will find a summary of the lecture content, and a dramatic illustrative case study that explores the challenges in supplying drinking water in Detroit. Finally, asses your knowledge of the block’s concepts in the quiz “What did I learn in Block 2?”, and answer the Short Answer Assignment 2 to explore how the concepts apply to your city.

WEEK 3
Introduction to Urban Energy Management
Welcome to the 3rd block: an Introduction to Urban Energy Management. We now move into the two last blocks, which deal with specific urban infrastructure systems, in this case, the urban electricity system. First we will be introduced to urban energy infrastructures (3-1), we will then move on to understanding urban electricity systems (3-2). We will then learn how to manage urban electricity systems (3-3) and discover what challenges and opportunities must be confronted (3-4). Finally, an interview with Mr. Thierry Clement, from Veolia, will provide us with the perspective of a leading utility firm (3-5).
After watching the five videos in this block, visit the discussion forums to solve your doubts or express your thoughts on the lecture content. In the 3rd block reading you will find a summary of the lecture content, and an illustrative case study exploring the transition towards a sustainable urban energy system in Copenhagen. Finally, test your knowledge of the block’s concepts in the quiz “What did I learn in Block 3?”, and answer Short Answer Assignment 3 and discover the urban electricity system in your city.

WEEK 4
Introduction to Urban Transport Management
Welcome to the 4th block: an Introduction to Urban Transport Management. In this block, we will study the ever-important urban transportation system. We will begin with an introduction to urban transportation systems (4-1), and then we will learn how to manage urban transportation systems (4-2). Prof. Robert E. Paaswell, from the City University of New York, will lecture us on the challenges of managing urban transport (4-3), and Mr. Beat Muller, from CarPostal, will complement Prof. Paaswell’s views, but from the practitioner perspective (4-4). Finally we will address the broader challenges of urban transportation (4-5), and conclude the MOOC with a short wrap up (4-6). After watching the six intense videos in this block, go visit the discussion forums to solve any doubts or simply share your comments on the topic of the lecture. You will find a summary of the content, as well as an illustrative case study on the revolutionary transformation of Seoul’s transport system in the 4th block reading. To conclude the block, test your knowledge in the quiz “What did I learn in Block 4?”, and answer Short Answer Assignment 4 to investigate how the concepts on urban transportation apply to your city.

WEEK 5
Finishing the MOOC
You are almost done! The last step to finish the required coursework of this MOOC is to take the final exam. We also encourage you to take on the optional challenge of writing a peer-reviewed case study about your own city to win the big prize of the MUI MOOC !

Go to Class
MOOC List is learner-supported. When you buy through links on our site, we may earn an affiliate commission.

Related Courses

The Factors that Influence the Effectiveness of Boards and the Governance Process (Coursera) Coursera
University at Buffalo,The State University of New York

The Factors that Influence the Effectiveness of Boards and the Governance Process (Coursera)

The third course in this Specialization introduces you to the factors that influence how effective boards of directors will be in carrying out their roles and responsibilities and hence the impact they have in shaping the success of the organization they govern. While this course has been developed with North American culture in mind, we do appreciate that, in other parts of the world, the nature of the factors that influence the effectiveness of nonprofit boards of directors may vary. Nevertheless,it is our hope that much of the course content will still be of value to those in other parts of the world.

Jun 22nd 2026
5-12 Weeks
Resilience & Leadership: Concepts, Definitions, & Frameworks (Coursera) Coursera
University of Colorado Boulder

Resilience & Leadership: Concepts, Definitions, & Frameworks (Coursera)

Resilience & Leadership: Concepts, Definitions, & Frameworks is the first course in the specialization ‘Resilience Engineering and Leadership in Crisis’. The course introduces the common terms, definitions, and concepts that characterize resilient systems. Frameworks for resilience engineering and leadership in crisis are applied to complex systems and the built environment. Learners will explore a holistic approach to critical infrastructure resilience and apply a hazard and threat assessment protocol to a project scenario.

Jun 23rd 2026
5-12 Weeks
Foundations of Everyday Leadership (Coursera) Coursera
University of Illinois at Urbana-Champaign

Foundations of Everyday Leadership (Coursera)

In this course you will learn about the “head and heart” of everyday leadership, individual decision making, group decision making, and managing motivation. The objectives are to understand why and how leadership skills are so critical to organizational success, and learn the foundations of effective leadership skills. Learners: understand why and how leadership skills are so critical to organizational success; know how to use leadership skills to work more effectively with others, and are able to organize teams to work more effectively together; will be able to apply the foundations of effective leadership skills to everyday situations faced by leaders.

Jun 22nd 2026
4 Weeks
Firm Level Economics: Markets and Allocations (Coursera) Coursera
University of Illinois at Urbana-Champaign

Firm Level Economics: Markets and Allocations (Coursera)

In this class, we will derive equilibrium outcomes across a variety of market structures. We will begin by understanding equilibrium under a market structure called Perfect Competition, a benchmark construction. Economists have tools to measure the efficiency of market outcomes. We next consider the polar extreme of a competitive market: a monopoly market. We will determine the monopoly equilibrium price and quantity and efficiency properties. Much economic activity takes place in markets with just a handful of very large producers.

Jun 22nd 2026
4 Weeks
The Business of Social (Coursera) Coursera
Northwestern University

The Business of Social (Coursera)

In a 2014 study of CEOs and CMOs, IBM found 63% wanted social strategies which generate business metrics while only 20% of businesses worldwide actually have them. This means strategies which not only grow your company’s social footprint but link to your sales and marketing systems. With this critical linkage, your social and mobile strategies will provide you with the ability to engage consumers at a 1-to-1 level and measure your social investments in terms of costs, revenues, profits and ROI. In this fifth MOOC of the Social Marketing Specialization - "The Business of Social" - you will learn how to transform your organization's social marketing from an untracked investment to an integral part of your company’s marketing strategy.

Jun 22nd 2026
4 Weeks
Managing the Company of the Future (Coursera) Coursera
University of London,London Business School

Managing the Company of the Future (Coursera)

The aim of the course is to provide you with a comprehensive framework for understanding both the traditional principles of management inside companies today as well as the alternative principles that are becoming increasingly important. It provides both theoretical and practical perspectives on the nature of management in today’s organisations.

Jun 22nd 2026
5-12 Weeks
Initiating and Planning Projects (Coursera) Coursera
University of California, Irvine

Initiating and Planning Projects (Coursera)

Successful projects require careful upfront planning. In this course, you’ll learn the key roles and responsibilities of the project manager and project team. You’ll also learn to answer some key questions upfront to help you meet project objectives: What will this project accomplish? Why is this project important? Who benefits from this project? How will we plan for successful outcomes?

Jun 22nd 2026
5-12 Weeks
Beyond the Sustainable Development Goals (SDGs): Addressing Sustainability and Development (Coursera) Coursera
University of Michigan

Beyond the Sustainable Development Goals (SDGs): Addressing Sustainability and Development (Coursera)

We’re excited you’re here! This course, “Beyond the Sustainable Development Goals (SDGs): Addressing Sustainability and Development,” is the first course in the upcoming Sustainability and Development MasterTrack Certificate program (Fall 2020), but you can also take this course as a stand-alone learning opportunity.

Jun 24th 2026
5-12 Weeks
Applied Sustainability Engineering (Coursera) Coursera
University of Colorado Boulder,Siemens

Applied Sustainability Engineering (Coursera)

Applied Sustainability Engineering, the second course in the "Applied Sustainability for Technical Managers" specialization discusses the techniques used by engineers and scientists to develop and assess the environmental impact of products and processes required to make those products. It begins with a discussion of different renewable energy technologies and their economics – highlighting how continued reductions in cost have made wind and solar power the least expensive way to generate electricity. It then addresses carbon footprints and how they are determined, applying a practical example where you determine your residential and transportation carbon footprints.

Jun 27th 2026
5-12 Weeks
Coaching Conversations (Coursera) Coursera
University of California, Davis

Coaching Conversations (Coursera)

Throughout the Coaching Skills for Managers specialization, we’ve discussed many topics for improving coaching conversations with our employees. It is now time to put all of that theory and discussion into practice and examine great examples of common coaching conversations! This course builds on all previous courses in the Coaching Skills for Managers specialization. It is highly recommended that students complete or be familiar with the topics covered in those courses before taking this course.

Jun 22nd 2026
4 Weeks