Introduction to Public Administration (saylor.org)

Please note: this legacy course does not offer a certificate and may contain broken links and outdated information. Although archived, it is open for learning without registration or enrollment.
In the field of public policy and administration, there have been several enduring questions. In a larger context, what is the role of government? There has always been conflict in our society regarding the proper role of government. How should public organizations be structured to reflect the will of the public? How do we ensure accountability? What is the proper role of the public administrator/analyst in policy implementation? How should programs be evaluated?
This course will provide you with an overview of the field of public administration, particularly the distinctions that set management of public organizations apart from that of private-sector organizations. You will begin with an examination of the history and perception of the role of government in the provision of services. You will then examine the context in which public administrators deliver services to citizens. Public administrators must also possess a basic knowledge of managing organizations and people in order to implement policy—this includes an understanding of organization theory, personnel administration, budgeting, and the administration and evaluation of policies and programs. By the end of this course, you will gain a broader understanding of public organizations, the administration of public programs, and a greater appreciation for public service.
Upon successful completion of this course, the student will be able to:

• Describe the functions of government and the role of public administrators in carrying out those functions.
• Discuss the history, scope, and environment of public administration.
• Articulate the basic theories and concepts relevant to the field of public administration.
• Explain and identify the importance of ethics and accountability in public organizations.