Introduction to Digital Transformation and E-Commerce (FutureLearn)

Offered by Coventry University,
Introduction to Digital Transformation and E-Commerce (FutureLearn)

Build your knowledge of digital transformation and explore effective digital business and e-commerce management strategies. Explore the challenges of digital change and transformation in modern business. This 2-week course offers you insight into the emergence of digital business, and the chance to discover key digital transformation strategies and technologies.

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The emergence of the digital economy has unlocked new opportunities for businesses, while simultaneously creating new modes of competition in both ‘traditional’ and new digital sectors of the economy.
Discover the challenges and benefits of digital transformation in business
On this course, you’ll find out how and why businesses are striving to lead the way in innovating new digital technologies and practices.
You’ll explore the drivers of digital technology adoption and learn how digitalisation and technology can be used to leverage competitiveness and strategy in organisations from multiple perspectives.
Develop your understanding of e-commerce strategy
You’ll also be introduced to the scope and history of e-commerce, and familiarise yourself with key e-commerce management concepts and how to apply them in practice.
You’ll have the opportunity to learn the different categories of e-commerce – from B2B to B2C – and how these classifications may impact digital strategy.
Understand digital business technology in a global context
After exploring the differences between digital and traditional businesses, you’ll be introduced to the core concepts of social media marketing and how it helps businesses reach a global audience.
By the end of the course, you’ll have a deeper understanding of the challenges affecting digital businesses around the world today and the digital business management strategies that can help solve them.

What topics will you cover?

  • Digital business: meaning, context and terminology
  • Drivers of digital technology adoption
  • History and scope of e-commerce
  • Different classifications of e-commerce
  • Global context of digital business
  • Contemporary issues that affect digital businesses
  • Digital vs traditional business
  • Introduction to social media

Learning on this course
You can take this self-guided course and learn at your own pace. On every step of the course you can meet other learners, share your ideas and join in with active discussions in the comments.

What will you achieve?
By the end of the course, you‘ll be able to...

  • Describe the digitalisation of enterprises, organisations and society
  • Explain the consequences of digitalisation of enterprises, organisations and society on the market environment
  • Apply central concepts and terminology within the field of electronic commerce correctly
  • Identify differences between digital business, e-business and e-commerce

Who is the course for?
This course is designed for students and early business professionals who’d like to enhance their knowledge of digital business for work in digital and e-commerce businesses or within management consultancies.

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