Human-Centered Design: an Introduction (Coursera)

Human-Centered Design: an Introduction (Coursera)

In this course, you will learn how to design technologies that bring people joy, rather than frustration. You'll learn several techniques for rapidly prototyping and evaluating multiple interface alternatives -- and why rapid prototyping and comparative evaluation are essential to excellent interaction design. You'll learn how to conduct fieldwork with people to help you get design ideas. How to make paper prototypes and low-fidelity mock-ups that are interactive -- and how to use these designs to get feedback from other stakeholders like your teammates, clients, and users. Armed with these design-thinking strategies, you’ll be able to do more creative human-centered design in any domain.

Class Deals by MOOC List - Click here and see Coursera's Active Discounts, Deals, and Promo Codes.

Course 1 of 8 in the Interaction Design Specialization

Syllabus

WEEK 1
Introduction
A brief introduction to the topics and goals of this Interaction Design Specialization

WEEK 2
Needfinding
This module’s videos and assignment cover a really important topic: where can you get good design ideas from? Ideas that help you create meaningful designs that have a real impact on real people’s lives. Of course, good ideas come from lots of places. And wherever they come from, great. There are a few strategies I’ve found that are especially valuable, and that’s what we cover in this module’s videos. Given our focus on real people, we focus on going out, watching what people do, and talking to them. Check out the first video, describing participant observation. Combining observation with interviewing (the second video) provides a powerful foundation for needfinding and brainstorming.So what happens after you’ve observed a lot of stuff -- how do you connect the high-level needs to concrete design ideas? To help you bridge this gap, this module closes with a video on Creating Design Goals.

WEEK 3
Rapid Prototyping
This module's lectures introduce storyboarding and several strategies and media for rapid prototyping, including paper, Wizard of Oz, and video. An important part of the creativity of a designer is to think about how you can rapidly prototype and get feedback on your ideas. Because it's almost never the case that the first idea you have will be the best. As a designer, you can learn the most when you're creating and getting feedback on multiple alternatives. Your work will nearly always benefit from thinking broadly to find the right design, and then from lots of polish to get the design right. Prototyping is also a great way to achieve common ground across the design team and other stakeholders. We begin with storyboards, paper prototyping and mockups.Students often ask about the relationship between needfinding and prototyping: how closely does one flow into the other? Ultimately the quality of your final design is the real measure and there are lots of ways to get there. While most design work benefits from prototypes directly informed by the needfinding process, it's not required. This module seeks to introduce you to doing human-centered design, and walk you through one path that such an approach could take. In both this Specialization and in real life, you are welcome to revise your ideas as much as you like.

WEEK 4
Heuristic Evaluation
With this module's videos, we turn our focus from brainstorming and prototyping to the concrete elements of interaction design. We introduce ten key principles of good design -- like the importance of feedback and helping people recover from errors. We call these heuristics -- watch the first video here. I hope you'll find these heuristics practical and applicable to your work both inside and outside class. The lectures discuss these heuristics with a bunch of examples drawn from real-world designs. The goal is to illustrate the many ways that designs can be successful or run into trouble. While heuristic evaluations (HEs) focus on issues that lead to improvement they can also identify areas we think show successful compliance with a heuristic

Go to Class
MOOC List is learner-supported. When you buy through links on our site, we may earn an affiliate commission.

Related Courses

Intelligent Machining (Coursera) Coursera
University at Buffalo,The State University of New York

Intelligent Machining (Coursera)

Manufacturers are increasingly utilizing machine tools that are self-aware – they perceive their own states and the state of the surrounding environment – and are able to make decisions related to machine activity processes. This is called intelligent machining, and through this course students will receive a primer on its background, tools and related terminology.

Sep 7th 2026
4 Weeks
Software Engineering: Implementation and Testing (Coursera) Coursera
The Hong Kong University of Science and Technology - HKUST

Software Engineering: Implementation and Testing (Coursera)

Software Development Life Cycle (SDLC) is the process of developing software through planning, requirement analysis, design, implementation, testing, and maintenance. This course focuses on the implementation and testing phases of SDLC, and you will examine different software development processes for large software systems development, and understand the strengths (pros) and weaknesses (cons) of different software development processes.

Sep 14th 2026
5-12 Weeks
Design Research para Estratégia e Inovação (Coursera) Coursera
FIA Business School

Design Research para Estratégia e Inovação (Coursera)

Nossas boas-vindas ao Curso Design Research para Estratégia e Inovação.Neste curso, você aprenderá sobre os principais elementos da Design Research (DR) aplicada à geração de inovação e estratégia. Tal método é fundamental para a criação de produtos, serviços e sistemas que atendam às necessidades humanas. No entanto, apesar de sua utilidade, a DR é amplamente negligenciada por muitas instituições e executivos. A DR, em essência, orienta as equipes para descobrir insights e desenvolver experiências de usuário que gerem valor.

Sep 21st 2026
4 Weeks
Design Principles: an Introduction (Coursera) Coursera
University of California, San Diego

Design Principles: an Introduction (Coursera)

What makes an interface intuitive? How can I tell whether one design works better than another? This course will teach you fundamental principles of design and how to effectively evaluate your work with users. You'll learn fundamental principles of visual design so that you can effectively organize and present information with your interfaces. You'll learn principles of perception and cognition that inform effective interaction design. And you'll learn how to perform and analyze controlled experiments online. In many cases, we'll use Web design as the anchoring domain.

Sep 21st 2026
3 Weeks
UX (User Experience) Capstone (Coursera) Coursera
University of Michigan

UX (User Experience) Capstone (Coursera)

In this UX capstone course, you’ll conduct a multi-stage user experience project to design a product from scratch. You will employ interviews, inspection methods, and user testing, along with ideation, design, and prototyping methods to gain and communicate valuable insight that can be used to deliver a compelling product.

Sep 14th 2026
5-12 Weeks
M2M & IoT Interface Design & Protocols for Embedded Systems (Coursera) Coursera
University of Colorado Boulder

M2M & IoT Interface Design & Protocols for Embedded Systems (Coursera)

This course can also be taken for academic credit as ECEA 5348, part of CU Boulder’s Master of Science in Electrical Engineering degree. M2M and IoT Interface Design and Protocols is the third of three classes in the Embedded Interface Design (EID) specialization, an online version of the on-campus EID class taught in graduate embedded systems design. This course is focused on connecting devices to each other and to the cloud to create prototypes and actual systems that flow data from devices to consumers. The class includes an introduction to M2M (Machine-to-Machine) and IoT (Internet of Things) concepts, using the cloud to develop IoT systems (specifically AWS (Amazon Web Services) and its IoT framework), a review of common communications protocols at every level of connected devices, and other IoT design concerns such as security, message queuing approaches, and the use and design of APIs and microservices .

Sep 14th 2026
4 Weeks
Social Computing (Coursera) Coursera
University of California, San Diego

Social Computing (Coursera)

People are social creatures and the modern Internet reflects that. Technology has made collaboration at a distance possible in new ways that present their own set of challenges. This course will introduce you to the major challenges and opportunities for creating online communities. What does the future hold? Learn how social computing can create collaboration experiences that go beyond what’s possible face to face.

Sep 21st 2026
3 Weeks
Understanding the Value of Human-Centered Design (Coursera) Coursera
University of Illinois at Urbana-Champaign

Understanding the Value of Human-Centered Design (Coursera)

Human-centered design is an approach that focuses on human needs, goals, and experiences to frame problems, develop solutions, and coordinate resources. Through a series of videos, activities, and reflection, learners will develop an appreciation for the value and impact of human-centered design as well as begin to understand what investment is required to practice it well. The course prepares learners to collaborate with human-centered design practitioners and deepen their own practice.

Sep 14th 2026
5-12 Weeks
Digital Thread: Implementation (Coursera) Coursera
University at Buffalo,The State University of New York

Digital Thread: Implementation (Coursera)

There are opportunities throughout the design process of any product to make significant changes, and ultimately impact the future of manufacturing, by embracing the digital thread. In this course, you will dig into the transformation taking place in how products are designed and manufactured throughout the world. It is the second of two courses that focuses on the "digital thread" – the stream that starts at the creation of a product concept and continues to accumulate information and data throughout the product life cycle.

Sep 14th 2026
5-12 Weeks
Establishing Product-Market Fit (Coursera) Coursera
University of Maryland, College Park

Establishing Product-Market Fit (Coursera)

Entrepreneur and investor Marc Andreessen coined the term product-market fit in 2007 when he said, “Product-market fit means being in a good market with a product that can satisfy that market.” While there are ample articles that mention the term, detailed guidance on how to actually achieve product-market fit is scarce.

Sep 7th 2026
4 Weeks
Designing, Running, and Analyzing Experiments (Coursera) Coursera
University of California, San Diego

Designing, Running, and Analyzing Experiments (Coursera)

You may never be sure whether you have an effective user experience until you have tested it with users. In this course, you’ll learn how to design user-centered experiments, how to run such experiments, and how to analyze data from these experiments in order to evaluate and validate user experiences. You will work through real-world examples of experiments from the fields of UX, IxD, and HCI, understanding issues in experiment design and analysis.

Sep 7th 2026
5-12 Weeks
UX Design: From Concept to Prototype (Coursera) Coursera
University of Michigan

UX Design: From Concept to Prototype (Coursera)

Great design doesn’t come out of nowhere; it is born, nurtured, and grown--all through a systematic, learnable process. In this UX course, you will explore the process of taking a basic concept, grounded in user needs, and developing it into a design that will address those needs. In the course, you will gain hands-on experience with techniques such as sketching, scenario development, storyboarding, and wireframing that will help you transform your understanding of what your users need into a compelling user experience.

Sep 14th 2026
5-12 Weeks