How to win over "difficult" people at work (Skillshare)

Offered by Skillshare,
How to win over "difficult" people at work (Skillshare)

Don’t you just hate those difficult people you have to work with? “Difficult” people can drain the life out of you, and make you want to quit your business, leave your job or just run away. It might be your supplier, your boss, a team member, colleague. Either way you’re stuck with them for a while and need to make the best of the relationship. So let’s look at what you can do.

In this class you’ll learn:

  • What it is that make people “difficult”
  • What the “difficult” person needs and how to give it to them in a way that feels good to both of you
  • A powerful exercise to do before a meeting with a “difficult” person to make sure the meeting flows better
  • How to turn “difficult” relationships into smooth-working partnerships

No prior skills needed.
Follow along with the exercises and share (video or text) about what what AHAs you have and which exercise helped you the most. And if you liked my class - remember to give it a THUMPS UP :)

Go to Class
MOOC List is learner-supported. When you buy through links on our site, we may earn an affiliate commission.

Related Courses

How to Optimize Your Podcast With Eye-Catching Episode Titles, Show Notes, and Cover Art (Skillshare) Skillshare
Skillshare

How to Optimize Your Podcast With Eye-Catching Episode Titles, Show Notes, and Cover Art (Skillshare)

Do you have a podcast and want to know how to attract more listeners? This course is for you! In this course, we're talking about how to optimize your podcast through your episode titles, show notes, and cover art. These are so important because they will be the first things potential listeners notice about your podcast. They are key for attracting listeners, and if you do them right, you can actually triple your audience!

Self Paced
Self-Paced
Gestión Empresarial Exitosa para Pymes (Coursera) Coursera
Pontificia Universidad Católica de Chile

Gestión Empresarial Exitosa para Pymes (Coursera)

Este curso tiene como objetivo fortalecer las capacidades de gestión de pequeños y medianos empresarios, y personas interesadas en emprender. El Programa Pyme de la Pontificia Universidad Católica de Chile te invita a profundizar sobre lo que se requiere para ser un empresario exitoso y a aprender buenas prácticas en dirección de empresas que permitan crear valor al cliente, a través del marketing y herramientas comerciales.

Oct 26th 2026
5-12 Weeks
HI-FIVE: Health Informatics For Innovation, Value & Enrichment (Clinical Perspective) (Coursera) Coursera
Columbia University

HI-FIVE: Health Informatics For Innovation, Value & Enrichment (Clinical Perspective) (Coursera)

HI-FIVE (Health Informatics For Innovation, Value & Enrichment) Training is a 12-hour online course designed by Columbia University in 2016, with sponsorship from the Office of the National Coordinator for Health Information Technology (ONC). The training is role-based and uses case scenarios. Also, it has additional, optional modules on other topics of interest or relevance. Although we suggest to complete the course within a month's timeframe, the course is self-paced and so you can start and finish the course at anytime during a month's time period. No additional hardware or software are required for this course.

Oct 26th 2026
4 Weeks
Speak Canadian English - Talk about Your Day, Hobbies, Routines, Months, Dates, Seasons, Vacations (Skillshare) Skillshare
Skillshare

Speak Canadian English - Talk about Your Day, Hobbies, Routines, Months, Dates, Seasons, Vacations (Skillshare)

Welcome to Speak Canadian English with Trish! Do you want to share your exciting lifestyle and hobbies but struggle with expressing yourself? Do you want to meet new friends and find common interests? This course is designed just for you! You can be COMPLETE BEGINNER or know some basic English. You will learn all the vocabulary to talk about your day, your hobbies, your routines, your vacations, and much more! Learn the North American accent and practice real conversations!

Self Paced
Self-Paced
How to Create a Neighborhood Network (Skillshare) Skillshare
Skillshare

How to Create a Neighborhood Network (Skillshare)

Do you want to make your neighborhood a better place? Do you wish you knew your neighbors' names? Do you just need to borrow a cup of sugar? Knowing your neighbors matters for many reasons. Research shows that strong neighborhood ties can reduce crime, increase happiness, and even save your life. The COVID-19 pandemic shows that knowing your neighbors is more important than ever. Luckily, it's also easier than ever to get started.

Self Paced
Self-Paced
Leadership 101: Easy Steps to Becoming a Great Leader (Skillshare) Skillshare
Skillshare

Leadership 101: Easy Steps to Becoming a Great Leader (Skillshare)

It’s easy to get overwhelmed when considering personal growth but simply by being here, you are committing to improving your communication skills. Whether you are already a leader looking for a refresher course or are interested in honing some new skills, this complimentary twenty-minute presentation on leadership will get a fire started under you. Together, we’ll discuss the truths and fallacies that plaque personal growth and leadership trainings and challenge you to define what type of leader you want to be.

Self Paced
Self-Paced
ADHD: Everyday Strategies for Elementary Students (Coursera) Coursera
University at Buffalo,The State University of New York

ADHD: Everyday Strategies for Elementary Students (Coursera)

This course will provide an overview of ADHD diagnosis and treatment. Course participants can expect to learn about ADHD as a developmental disorder that begins early in childhood, and participants will also learn about evidence-based approaches for diagnosing ADHD. Following that, two evidence-based treatment approaches (the Daily Report Card and Parenting Strategies) will be introduced. (Note these course activities are informational and are not intended to replace working with a licensed/trained professional).

Oct 26th 2026
4 Weeks
Giving Helpful Feedback (Coursera) Coursera
University of Colorado Boulder

Giving Helpful Feedback (Coursera)

This course teaches you the simple principles expert managers use to improve and motivate employee performance. You’ll never have to avoid telling an employee “the truth” again, because the seven techniques we teach will not make employees defensive or afraid. As a manager, or someone who would like to be a manager, you’ll also learn specifically what feedback is, how negative feedback is weighed more heavily than positive, and how positive feedback can super-charge behaviors such as creativity and teamwork.

Oct 26th 2026
5-12 Weeks
Tell your Story : An Introductory Guide to Personal Storytelling (Skillshare) Skillshare
Skillshare

Tell your Story : An Introductory Guide to Personal Storytelling (Skillshare)

This class is an introductory guide on telling a personal story. Here, you will learn how to tell your story so that it is a meaningful activity for you and the people you share it with. The class is facilitated by Storyteller and Story Coach, Indu Divya, whose brand The Narrative has been curating storytelling events for the past 5 years. This course aims to demystify personal storytelling and shares the tips and techniques used by storytellers that had their audience completely absorbed in their stories.

Self Paced
Self-Paced
Discover your leadership skills in 14 minutes (Skillshare) Skillshare
Skillshare

Discover your leadership skills in 14 minutes (Skillshare)

Want the skills of a great business leader? Watch this animated short class and in less than 15 minutes you'll discover how you can take on any challenge and become the leader you were born to be. Each animated video targets five vital personal skills that will transform your career. You will feel empowered by your new abilities and - with practice - learn to feel confident in any challenging situation.

Self Paced
Self-Paced
Foundations of Diversity and Inclusion at Work TeachOut (Coursera) Coursera
University of Virginia

Foundations of Diversity and Inclusion at Work TeachOut (Coursera)

The summer of 2020 has brought issues of equity and race to the forefront of society. How do we create tolerant and just climates at work? Changing the culture of an organization is challenging in the best of circumstances; today, it can seem impossible. Yet, it is more necessary and urgent than ever to address these issues thoughtfully and with effective practices that can produce real change. Six Darden professors have designed this teach-out to bring you the latest scholarship and best practices on diversity, equity and inclusion and organizational change.

Oct 26th 2026
2 Weeks