Explore how emotional intelligence helps us to understand ourselves and others, resolve conflict and build better relationships. Understand how emotional intelligence improves performance in the workplace. On this course you will explore how emotional intelligence influences not only our relationships with others but also with ourselves.
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You will be introduced to the origins of emotional intelligence and key theorists who have attempted to define, develop and discuss this fascinating construct.
You will examine ways in which emotional intelligence can be measured, how emotional intelligence can be applied within organisational settings and whether it is possible for someone to be taught how to become more emotionally intelligent.
This course is part of the program Individual Differences at Work, which is one of the building blocks that leads to a degree in MSc Business and Organisational Psychology.
What topics will you cover?
• The origins of emotional intelligence
• The trait, ability and mixed models of emotional intelligence
• How to measure emotional intelligence
• Criticisms of emotional intelligence research
• How emotional intelligence can be applied in organisational settings
• Emotional intelligence interventions
What will you achieve?
By the end of the course, you'll be able to...
- Describe and define emotional intelligence and identify its components
- Identify differences between trait, ability and mixed models of emotional intelligence
- Apply the concept of emotional intelligence to a workplace setting
- Demonstrate what makes emotional intelligence different from ‘traditional’ intelligence
- Explain how emotional intelligence can be used to improve inter-personal relationships and guide self-development
- Compare and contrast interventions designed to develop emotional intelligence in the workplace
- Evaluate the strengths and limitations of emotional intelligence research
Who is the course for?
This course is for anyone with a professional or personal interest in exploring emotional intelligence in workplace settings. It is suitable for those with a background in business, psychology or with relevant work experience and for those who wish to expand their existing emotional intelligence skills. It is part of the MSc Business and Organisational Psychology, which is accredited by the Association for Business Psychology.
