Coursera

Emotional Intelligence (Coursera)

Offered by Arizona State University,

Whether you are an aspiring or established leader, emotional intelligence is critical in the workplace. In this course, you'll learn about the core human emotions, how to effectively read and respond to emotional situations, and applying emotional reasoning in professional settings. Complete with interactive exercise, job aids, and other resources, this course will prepare you to navigate challenging emotional situations with confidence.

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Syllabus

Start Here
Perceiving emotions
Reasoning with emotions
Understanding emotions
Managing emotions

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