Free Online Service Management Courses & MOOCs

Coursera

Board Infinity

Getting Started with Cloud Foundry (Coursera)

CS: Information & Technology

Dive into 'Getting Started with Cloud Foundry' – your go-to course for mastering one of the top cloud platforms. Whether you're new to Cloud Foundry or looking to deepen your knowledge, this course offers two insightful modules that cover everything from basics like architecture and deployment processes to advanced concepts. Start your journey towards becoming a proficient Cloud Foundry user today!

Jun 22nd 2026

2 Weeks

Cloud Computing Service Management Cloud Foundry

Coursera

FIA Business School

Gerenciamento de Serviços de TI (Coursera)

CS: Information & Technology

Bem-vindo ao Curso Gerenciamento de Serviços de TI, onde você aprenderá a aplicar as principais diretrizes do ITIL4 para otimizar os serviços de tecnologia da informação. Este curso é projetado para profissionais que desejam entender e implementar práticas eficazes de gerenciamento de serviços, garantindo valor agregado aos negócios.

Jun 15th 2026

4 Weeks

Agile Information Technology Value Creation

Coursera

Northeastern University

Engaging in Service Innovation and Management (Coursera)

Management & Leadership Business

Take your understanding of service innovation and management to the next level with this specialized online course. Following on from 'Introduction to Service Innovation and Management', this course delves deeper into the tools and techniques required for effective healthcare service/process redesign. Equip yourself with the knowledge to drive meaningful change in service delivery, improving outcomes and patient experiences.

Jun 2nd 2026

4 Weeks

Management Leadership Decision Making

FutureLearn

Hanken School of Economics

Principles of Service Management (FutureLearn)

Business

Explore a service-based approach to marketing and management that can better serve your customers. This course delves into the discipline of Service Management, essential for businesses competing on service quality. Whether you're in a service industry or a product-based company, understanding these principles will help improve customer satisfaction and operational efficiency.

Oct 21st 2024

5-12 Weeks

Business Management Marketing