Professional IQ: Preventing and Solving Problems at Work Specialization

In this Specialization, Professional IQ: Preventing Solving Problems at Work, learners use real-world dilemmas and ethical problems experienced by professionals around the world to clarify and articulate their personal values as a foundation for the issues they face. Many successful people use these skills every day—and you should too: making strong decisions; recognizing and avoiding career-damaging pitfalls; preventing and resolving conflicts so as to be value-added members of teams; knowing how and when to apologize effectively; knowing how to ask constructive questions that advance work; and honing leadership skills—whether for being influential at work or holding a position of authority. Learners develop a Personal Leadership Credo, as part of a portfolio applying the skills from the course in situations that learners develop themselves.
This Specialization features guest speakers from the following organizations: The University of Illinois Community Credit Union; ZipDX; Rosentreter Group; University of Kansas; Studio Helix Medical Exercise and Bodywork, LLC; Advanced Micro Devices; Vedder Price, P.C.; Circuit Court of Cook County; Sierra Training Associates Inc.; and the University of Illinois at Urbana-Champaign.
For the names and biographies of individual guest speakers, please see the "Guest Experts" page within each course.

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Foundations of Professional Identity (Coursera) Coursera
University of Illinois at Urbana-Champaign

Foundations of Professional Identity (Coursera)

Embark on a journey to understand the complexities of professional identity with 'Foundations of Professional Identity'. In this insightful course, you'll explore how to maintain integrity and professionalism in the workplace. Learn to recognize and navigate ethical dilemmas, ensuring your actions are aligned with both your values and legal standards. Whether you're just starting out or looking to advance in your career, this course will provide you with the knowledge and skills necessary to thrive professionally.

Jun 8th 2026
4 Weeks
Shaping Your Professional Brand (Coursera) Coursera
University of Illinois at Urbana-Champaign

Shaping Your Professional Brand (Coursera)

Discover the secrets to shaping a powerful professional brand with our exclusive online course. Whether you're just starting out in your career or looking to advance, this course will equip you with the tools needed to stand out, build meaningful connections, and propel your career forward. Learn how to craft a compelling personal narrative, network effectively, and add value to your workplace.

Jun 8th 2026
4 Weeks
Leadership and Influence (Coursera) Coursera
University of Illinois at Urbana-Champaign

Leadership and Influence (Coursera)

Transform yourself into an influential leader with our 'Leadership and Influence' course. Designed for those ready to take charge and make a difference, this course equips you with the tools needed to influence others, negotiate effectively, resolve conflicts, and plan for personal and professional growth. Start your journey towards becoming a respected leader today.

Jun 8th 2026
4 Weeks
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