Problem Solving

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Optimization for Decision Making (Coursera) Coursera
University of Minnesota

Optimization for Decision Making (Coursera)

Discover the power of data in shaping strategic decisions with 'Optimization for Decision Making'. This comprehensive online course equips you with prescriptive analytics skills, enabling you to make informed choices that drive business success. Whether you're a manager looking to optimize production levels or a strategist aiming to allocate resources effectively, this course provides the tools and techniques necessary to navigate complex data landscapes and prescribe actionable solutions.

Jun 22nd 2026
4 Weeks
Organizational Concepts and Language (Coursera) Coursera
University of Illinois at Urbana-Champaign

Organizational Concepts and Language (Coursera)

Unlock the power of clear and concise communication with our 'Organizational Concepts and Language' course on Coursera. Designed for professionals seeking to enhance their business acumen, this course provides a comprehensive understanding of key organizational language, concepts, and frameworks crucial for effective decision-making and problem-solving in any workplace setting.

Jun 22nd 2026
5-12 Weeks
Cloud Transformation (Coursera) Coursera
Howard University

Cloud Transformation (Coursera)

Embark on a journey towards digital excellence with our Cloud Transformation course. Designed for professionals seeking to harness the full potential of cloud computing, this course equips you with the skills needed to drive innovation within your organization. From understanding the impact of cloud layers on business outcomes to mastering cloud security best practices and exploring how cloud technologies support sustainability efforts, this course is a must-take for anyone aiming to lead their company's digital transformation.

Jun 22nd 2026
4 Weeks
Call Center Customer Service (Coursera) Coursera
CVS Health

Call Center Customer Service (Coursera)

Dive into the world of call centers with our specialized course designed to equip you with essential customer service skills. From mastering communication techniques to handling data efficiently and maintaining customer privacy, this course is your gateway to excelling in a call center role. Gain practical experience through simulated interactions and learn how to provide outstanding support to customers over the phone.

Jun 22nd 2026
5-12 Weeks
Introduction to Customer Service (Coursera) Coursera
CVS Health

Introduction to Customer Service (Coursera)

Immerse yourself in the world of customer service with this comprehensive online course. Whether you're new to the field or looking to refine your existing skills, 'Introduction to Customer Service' offers a structured approach to mastering key areas such as communication, time management and conflict resolution. Gain practical insights through hands-on activities and real-world projects designed to enhance your understanding and application of customer service principles.

Jun 22nd 2026
4 Weeks