Information Technology (IT) Support PC Professional Certificate

What you will learn:

  • Develop key technical knowledge and up-to-date skills in preparation for a rewarding career in IT and technical support.
  • Demonstrate in-demand hardware and software skills that help users select, install, and configure their devices, operating systems, and applications.
  • Build essential computer networking, cybersecurity, and cloud computing skills that IT Support and Helpdesk specialists need to be successful.
  • Practice customer service and troubleshooting skills through hands-on labs, demos, and interactive exercises to become job-ready.
Filter Courses within "Information Technology (IT) Support PC Professional Certificate" (Click to filter)
Networking and Storage Essentials (edX) EdX
IBM

Networking and Storage Essentials (edX)

Discover the core principles of computer networking and storage with our Essentials course. Designed for aspiring IT professionals, this program covers critical topics such as network setup, troubleshooting, and data management. Learn how to keep networks running smoothly and efficiently while ensuring data security. Perfect for those looking to enter or advance in the field of technical support.

Self Paced
Self-Paced
Beginners Guide to Cybersecurity (edX) EdX
IBM

Beginners Guide to Cybersecurity (edX)

Start your journey into the world of cybersecurity with our beginner-friendly course designed by experts. Whether you're new to tech or looking to upskill in security, this course will equip you with the knowledge to identify and mitigate common cyber threats. Learn how to safeguard data, understand vulnerabilities, and apply best practices for a secure digital presence.

Self Paced
Self-Paced
IT Support Case Studies (edX) EdX
IBM

IT Support Case Studies (edX)

Dive into real-life scenarios to hone your technical support abilities with our comprehensive IT Support Case Studies course. Learn how to effectively troubleshoot, solve problems, and provide exceptional customer service as you prepare for the CompTIA IT Fundamentals (ITF+) Certification Exam. This capstone course is designed for those looking to excel in a Technical Support role.

Self Paced
Self-Paced
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