Data-Driven Decision Making (DDDM) Specialization

This specialization explains why it is important to leverage data when contemplating organizational choices, and supplies the tools at the heart of data-driven decision making (DDDM). Created with the c-suite, directors and senior-level managers in mind, the three-course series explores how technology enables the collection and organization of unprecedented amounts of data, and how to dissect that data to gain powerful insights. Course topics include analyzing process maps for driving improvement, software for maximizing data analysis, statistical process control, creating metrics dashboards and translating data stories, and the connection between operations technology metrics and organizational performance. Content touches on leadership’s role in instituting an internet of things (IoT) strategy in manufacturing and service environments. Lessons feature case studies highlighting ROI achieved through DDDM, and the cultural changes required for success.
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Continuing education units (CEUs) and professional development hours (PDHs) are available through the UB Center for Industrial Effectiveness (UB TCIE) for learners who earn course certificates.
WHAT YOU WILL LEARN

• Identify gaps in data collection processes needed to drive improvements
• Compare and contrast data analysis and visualization tools for generating metrics dashboards
• Define techniques to validate performance metrics and data integrity
• Prepare and present multiple examples of data-driven decision making