Jeffrey Berk

Jeffrey A. Berk is the chief operating officer for a technology firm in Chicago and an adjunct teacher who teaches a graduate school course on operations and process management at Illinois Tech. He has participated in operations and process management projects internationally and has spoken on these topics and been quoted and published in numerous periodicals. Berk is the author of Champions of Change: The Managers Guide to Creating Sustainable Business Process Improvements.

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Operations and Process Management (Coursera) Coursera
Illinois Tech

Operations and Process Management (Coursera)

Business

Discover the art and science of Operations and Process Management with our expert-led online course. Master the techniques needed to streamline your business processes, boost efficiency, and drive continuous improvement. Whether you're a seasoned professional or just starting out, this course will equip you with the tools and knowledge to make a real impact on your organization's performance.

Sep 14th 2026
5-12 Weeks
Operations Project Management Risk Management
Details
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